Nexcess Knowledge Base

When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.

When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within your Nexcess website hosting plans.

Update PHP versions from the Nexcess Client Portal to leverage major performance and security improvements for your website. Learn everything you need to know.

You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.

You need a way to check the status of your running MariaDB and MySQL queries, and so we will cover how to monitor them directly from your Nexcess Client Portal.

Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!

This article will provide an overview of MariaDB database management, including MariaDB setup, in the Nexcess Cloud.

At Nexcess we have our own Client Portal and Nexcess Panel to manage your web hosting features, making it simple for you to manage the hosting from your end.

Nexcess customers may move their sites on their own or have our migration team do it for free by submitting a migration request with the necessary details.

When you encounter errors while performing website management tasks for your Nexcess web hosting product, this guide will help you track down those errors and their root causes by first finding — and then reviewing the error details located in — the corresponding web infrastructure LOG file that you need to review