Nexcess Knowledge Base
November 09, 2022
Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans
When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.
November 09, 2022
Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans
When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within your Nexcess website hosting plans.
November 08, 2022
By Kiki Sheldon
How to update PHP versions in the Nexcess Cloud
Update PHP versions from the Nexcess Client Portal to leverage major performance and security improvements for your website. Learn everything you need to know.
November 03, 2022
How to undo cancellation requests for Nexcess web hosting plans
You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.
November 02, 2022
How to monitor running MariaDB and MySQL queries
You need a way to check the status of your running MariaDB and MySQL queries, and so we will cover how to monitor them directly from your Nexcess Client Portal.
October 27, 2022
How to view your Nexcess account billing invoices
Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!
August 24, 2022
By Jain Thomas
MariaDB Databases & MariaDB Setup in the Nexcess Cloud
This article will provide an overview of MariaDB database management, including MariaDB setup, in the Nexcess Cloud.
August 05, 2022
By Christy Joy
Overview of the New Nexcess Panel
At Nexcess we have our own Client Portal and Nexcess Panel to manage your web hosting features, making it simple for you to manage the hosting from your end.
July 20, 2022
Nexcess Web Hosting Migration Form Explained
Nexcess customers may move their sites on their own or have our migration team do it for free by submitting a migration request with the necessary details.
June 14, 2022
By Christy Joy
Log File Locations: Viewing a Server LOG File via SSH
When you encounter errors while performing website management tasks for your Nexcess web hosting product, this guide will help you track down those errors and their root causes by first finding — and then reviewing the error details located in — the corresponding web infrastructure LOG file that you need to review
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