Nexcess Knowledge Base

Learn how to create and edit DNS Zones in the Nexcess Client Portal. We will also give a brief overview of how DNS works, and the DNS records you will frequently use.

As a fundamental set of account management tasks with Nexcess as your website hosting service provider, this article will inform you how to edit the various account details.

Leverage the security of the SSH (Secure Shell) protocol. This article explains how to add an SSH key to the server for your Nexcess Cloud account and set up your SSH key at Nexcess.

This article will give you an overview of Nexcesss website backups, the Nexcess data backup policy, and how to create a manual backup from the Nexcess Client Portal in an ad hoc fashion.

This article will provide an overview of the change email password process with regard to your Managed WordPress or Managed WooCommerce plan with Nexcess.

Learn how to customize a WordPress site! Leverage the Nexcess MAPPS MU (must-use) plugin to enhance your site's performance, design, features, support, integrations, security, and revenue!

Let's walk through the various aspects of adding a secondary domain in the Nexcess Client Portal — the admin panel for managing your hosting plans and sites with Nexcess.

Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.

As an advantage of cloud hosting, you can scale your web hosting plan size on demand to meet growth requirements. Learn about the ease of plan resizing for your Nexcess Cloud account.

Let's explore using the "Stencil Feature" in the Nexcess Client Portal — with the Stencil functionality describing a copy website tool that lets you save time and energy generating a new site.