Nexcess Knowledge Base
March 06, 2023
By Amy Myers
Managed WordPress or WooCommerce plan — change email password
This article will provide an overview of the change email password process with regard to your Managed WordPress or Managed WooCommerce plan with Nexcess.
March 01, 2023
How to customize a WordPress site and the Nexcess MAPPS MU (must-use) plugin
Learn how to customize a WordPress site! Leverage the Nexcess MAPPS MU (must-use) plugin to enhance your site's performance, design, features, support, integrations, security, and revenue!
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February 16, 2023
Adding a secondary domain in the Nexcess Client Portal
Let's walk through the various aspects of adding a secondary domain in the Nexcess Client Portal — the admin panel for managing your hosting plans and sites with Nexcess.
February 14, 2023
How to use the Nexcess support ticketing system
Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.
February 09, 2023
By Nikki Tyler
How to resize your Nexcess Cloud account
As an advantage of cloud hosting, you can scale your web hosting plan size on demand to meet growth requirements. Learn about the ease of plan resizing for your Nexcess Cloud account.
February 08, 2023
By Amy Myers
Copy website tool — using Stencil sites in the Nexcess Client Portal
Let's explore using the "Stencil Feature" in the Nexcess Client Portal — with the Stencil functionality describing a copy website tool that lets you save time and energy generating a new site.
January 27, 2023
By Phil Kyle
How to view your Nexcess account ID number and account PIN number
For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be done in the Nexcess Client Portal.
December 23, 2022
How to pay an invoice online with account credit
If you are a Nexcess customer, have an invoice to pay, and an account credit, this article will help you. Let's review how to pay an invoice online using your Nexcess account credit.
December 23, 2022
How to check your credit balance and billing credits
Using the Nexcess Client Portal, we can learn how to check your credit balance and billing credits received with a promo code or earned from our affiliate program.
November 30, 2022
Nexcess hosting and Nexcess Client Portal guide
If you are new to Nexcess hosting or if you just need a refresher, we’ve put together this guide explaining what is in the Nexcess Client Portal and where to find it.
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