Nexcess Knowledge Base
March 16, 2023
How to configure the Nexcess CDN using the WordPress CDN Enabler by KeyCDN
At Nexcess, our hosting plans provide the WordPress CDN Enabler plugin by KeyCDN to facilitate the setup required to turn on your CDN in the context of your Nexcess-hosted website.
March 06, 2023
By Amy Myers
Managed WordPress or WooCommerce plan — change email password
This article will provide an overview of the change email password process with regard to your Managed WordPress or Managed WooCommerce plan with Nexcess.
February 28, 2023
Nexcess-provided WordPress plugins for ecommerce and sites
Configured using the Nexcess Installer, our Managed WordPress and Managed WooCommerce hosting plans at Nexcess come with multiple WordPress plugins for ecommerce and sites.
February 16, 2023
Adding a secondary domain in the Nexcess Client Portal
Let's walk through the various aspects of adding a secondary domain in the Nexcess Client Portal — the admin panel for managing your hosting plans and sites with Nexcess.
February 14, 2023
How to use the Nexcess support ticketing system
Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.
January 27, 2023
By Phil Kyle
How to view your Nexcess account ID number and account PIN number
For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be done in the Nexcess Client Portal.
December 23, 2022
How to check your credit balance and billing credits
Using the Nexcess Client Portal, we can learn how to check your credit balance and billing credits received with a promo code or earned from our affiliate program.
November 21, 2022
By Alison Gray
How to configure web hosting teams in the Nexcess Client Portal
In this article we will discuss how to configure web hosting teams that include team members with different roles and permissions in the Nexcess Client Portal.
November 15, 2022
By Alison Gray
How to cancel a specific Nexcess hosting service
Nexcess offers various web hosting services to support your online business and hobbies. In this article, we will discuss how to cancel a hosting service as needed.
November 09, 2022
Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans
When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.
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