Nexcess Knowledge Base

At Nexcess, our hosting plans provide the WordPress CDN Enabler plugin by KeyCDN to facilitate the setup required to turn on your CDN in the context of your Nexcess-hosted website.

This article will provide an overview of the change email password process with regard to your Managed WordPress or Managed WooCommerce plan with Nexcess.

Configured using the Nexcess Installer, our Managed WordPress and Managed WooCommerce hosting plans at Nexcess come with multiple WordPress plugins for ecommerce and sites.

Let's walk through the various aspects of adding a secondary domain in the Nexcess Client Portal — the admin panel for managing your hosting plans and sites with Nexcess.

Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.

For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be done in the Nexcess Client Portal.

Using the Nexcess Client Portal, we can learn how to check your credit balance and billing credits received with a promo code or earned from our affiliate program.

In this article we will discuss how to configure web hosting teams that include team members with different roles and permissions in the Nexcess Client Portal.

Nexcess offers various web hosting services to support your online business and hobbies. In this article, we will discuss how to cancel a hosting service as needed.

When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.