
Nexcess Knowledge Base
June 21, 2023
By Kiki Sheldon
Migrations — how Nexcess handles websites infected with malware

Gain knowledge on how to clean up websites infected with malware. Plus, learn how the Nexcess migration team helps as you switch hosting providers — if even your website has existing malware issues.
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June 16, 2023
By Amy Myers
Locating your WordPress FTP Secure credentials for using FTPS with Nexcess

Using FTPS, you can connect and transfer files securely between your Nexcess website host and your PC. This option is available through the most popular FTP clients, such as FileZilla and Cyberduck.
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May 16, 2023
By Kiki Sheldon
How to create and edit DNS Zones in the Nexcess Client Portal

Learn how to create and edit DNS Zones in the Nexcess Client Portal. We will also give a brief overview of how DNS works, and the DNS records you will frequently use.
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May 01, 2023
By Amy Myers
Nexcess website hosting service provider — edit account details

As a fundamental set of account management tasks with Nexcess as your website hosting service provider, this article will inform you how to edit the various account details.
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April 17, 2023
By Kiki Sheldon
How to send secure data to the Nexcess Support Team

In this Nexcess Knowledge Base article focused on security, you will learn how to send secure data to the Nexcess Support Team — ensuring the safe sharing of sensitive hosting account information.
April 11, 2023
By Amy Myers
Enabling cloud container services in the Nexcess Cloud

Right-sized cloud container services at Nexcess can be enabled leveraging the Elasticsearch, Varnish, RabbitMQ, and Apache Solr technologies when you use our smart cloud hosting platform.
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How to configure the Nexcess CDN using the WordPress CDN Enabler by KeyCDN

At Nexcess, our hosting plans provide the WordPress CDN Enabler plugin by KeyCDN to facilitate the setup required to turn on your CDN in the context of your Nexcess-hosted website.
March 06, 2023
By Amy Myers
Managed WordPress or WooCommerce plan — change email password

This article will provide an overview of the change email password process with regard to your Managed WordPress or Managed WooCommerce plan with Nexcess.
February 28, 2023
Nexcess-provided WordPress plugins for ecommerce and sites

Configured using the Nexcess Installer, our Managed WordPress and Managed WooCommerce hosting plans at Nexcess come with multiple WordPress plugins for ecommerce and sites.
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February 16, 2023
Adding a secondary domain in the Nexcess Client Portal

Let's walk through the various aspects of adding a secondary domain in the Nexcess Client Portal — the admin panel for managing your hosting plans and sites with Nexcess.
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