Get more than a reply, get a solution

Having a :( problem? We’re your team. Always on. Monitoring your servers, mitigating risk, optimizing performance.

Prefer to be more hands-on?

Search our constantly growing Nexcess knowledge library for tutorials and how-to materials.

WordPress

Detailed guides for WordPress inquiries.

Magento

Comprehensive support for M1 and M2.

WooCommerce

Walkthroughs on store improvement and configuration.

StoreBuilder

Support articles for our ecommerce website builder.

Billing

How to pay for or change your services.

Website management

Monitoring, .htaccess, cronjobs, and other tools.

File management

MySQL, FTP, site backups, and so much more.

Getting started

Helpful content for new clients, newbies and pros alike.

Hosting support FAQ

Web hosting FAQ

Application solutions FAQ

Hosting services FAQ

With fully managed hosting from Nexcess, better is built in

We use cookies to understand how you interact with our site, to personalize and streamline your experience, and to tailor advertising. By continuing to use our site, you accept our use of cookies and accept our Privacy Policy.