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Your Digital Commerce Experts

Hosting FAQ

Do you have questions about Nexcess hosting?

Find your answers below.

General Questions
What is web hosting?
Web hosting is a service that stores your website so you can publish it online. Regardless of the application you use, your website will be hosted somewhere.
Do I need technical knowledge to use web hosting?
What billing cycles does Nexcess offer?
How long will it take to get started?
Does Nexcess offer root access?
Is there a money back guarantee?
Solution Questions
How secure are Nexcess solutions?

We pride ourselves on offering one of the most secure infrastructures in the industry

What different solutions do you offer?
Does Nexcess offer enterprise solutions?
Does Nexcess offer Windows hosting?
What is the difference between managed and unmanaged hosting?
Services Questions
Can I upgrade my account?
Yes, if you need to upgrade your account for whatever reason, you can easily do this through the Client Portal in most cases. If you’re not sure or have questions about the right fit for your unique needs, get in touch with our support or solutions teams and they’ll
Does Nexcess offer development services?
What is the Nexcess SLA?
Does Nexcess have a support SLA?
Does Nexcess backup my data?
Does Nexcess provide a domain name?
Does Nexcess provide SSL certificates?
Does Nexcess offer a CDN Service?
Wavy Lines
With Fully Managed Hosting from Nexcess
Better is Built In
We're Ready to Help.