Nexcess hosting FAQ
Do you have questions about Nexcess hosting?
Find your answers below.
General questions
Nexcess maintains enterprise-grade infrastructure security, which includes:
- SOC 2 type II data centers
- Full PCI DSS compliance
- ModSec firewall
- Malware scanning and detection
- Bad bot management
- 24/7 server monitoring
- Two-factor authentication
- SSH access
- Free SSLs
- WordPress application-level security plugin
General hosting questions
Nexcess is known for including more features in every plan than other hosts. Base features include:
- Application-specific support 24/7/365 by phone, chat, and ticket
- Premium migrations
- SSL certificates
- Nexcess Edge CDN
- Monthly autoscaling
- Plugin, sales, and checkout monitoring tools
- Premium WordPress plugins included
- Visual regression testing
- DNS service
- PHP compatibility checker
- Multiple PHP versions
- Generous PHP workers
- Dynamic resources
- And more
Nexcess also offers domain registration, a full range of SSL certificate types, and cloud containers for Elasticsearch, RabbitMQ, and Varnish.
Nexcess offers hosting plans optimized specifically for WordPress. Many customers report faster speeds just minutes after migrating. Performance is turnkey with automatic Object Cache Pro, cloud acceleration, and an Edge CDN. Additionally, Nexcess provides enterprise-class security, automatic plugin updates, and expert WordPress support that goes above and beyond.
Nexcess offers a unique benefit for WordPress users with its plugin suite. We purchase plugins for you, allowing you to save money on third-party subscription fees. All plugins are optional, so you can choose which ones to install when you activate your Nexcess service.