Our 30-day money-back guarantee

We're confident you'll love it, but ...

If you have questions about your plan, or technical issues, contact our expert support team 24/7/365 for fast resolutions. But if you’re not fully satisfied with your hosting products, we offer a no-hassle 100% money-back guarantee for the first 30 days of your investment. After the first 30 days, your service shall continue on a monthly or annual basis subject to the Nexcess terms of service.

How to request a refund

To apply your 30-day money-back guarantee, please contact our billing professionals. We will credit back your full payment within 7-10 business days.
Billing support professional with glasses smiles in a Nexcess tshirt, a certified 30-day money-back guarantee stamp hovers above the image

Learn more about our 30-day money-back guarantee

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30-day money-back guarantee FAQ

A 30-day money-back guarantee is a policy that allows a business to credit back the investment you’ve made in their products or services within 30 days of the purchase. If you are not satisfied with the product or service, you can get your money back.

With fully managed hosting from Nexcess, better is built in

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