Nexcess Cloud
Auto Scaling

What Is Auto Scaling?

Nexcess Auto Scaling comes to the rescue when your traffic surges, maintaining speed, security and a good customer experience.

We all know what it’s like to sit in bumper-to-bumper traffic - what could be a simple 15-minute drive turns into a 30-minute (or more) nightmare.
The same backups happen to your web server when everyone visits your site at the same time. While significant traffic is a good problem to have, if you’re not prepared for it, your customer experience can take a turn for the worse.

How Does it Work?

Auto scaling monitors your website and triggers a scaling event whenever traffic begins to exceed concurrent user capacity. A scaling event adjusts the PHP process limit (also known as PHP workers) to accommodate bursts in user concurrency on your site.
So when you promote flash sales, see activity from a post that goes viral, or prepare for seasonal spikes like holiday shopping, you can rest assured that your site can handle anything that comes its way.

Ever Heard of a 502 Error?
Or, What Happens Without Auto Scaling?

If you’re with a host that doesn't offer auto scaling and your site gets overloaded and close to capacity of concurrent users, it will slow down dramatically - and then crash. By dynamically adding more resources to your website when it’s under heavy traffic, Nexcess Auto Scaling ensures your site remains steady, eliminating the risk of abandonment by potential customers.

Who Can Use Auto Scaling?

Auto Scaling is automatically configured and enabled in every plan across our Managed WordPress, Managed WooCommerce, and Magento Cloud solutions.
Every plan receives 24 hours per-month of auto scaling for free, and you’ll be notified of your usage when you start, and when you hit 12 hours and then 24 hours. Your account will be reset to zero on the first of the next month. And if at any point you decide you don’t want it automated, you can easily disable it in your Client Portal.

What If I Use More Than 24 Hours?

If you've gone over the 24-hour threshold (and auto scaling is enabled), you’ll be billed $.10/minute in 30-minute increments, with a $3 minimum charge.
And if you’re in need of auto scaling for an extended duration, you can schedule additional PHP workers with our new Advanced Auto Scaling product.
Ready to get started with Nexcess? View our plans here.

Advanced Auto Scaling*

Looking for predictable performance for extreme traffic spikes? Nexcess Advanced Auto Scaling lets you manage huge spikes in traffic without crashes or a reduction in speed. No long term contract or commitment - just effective management for significant traffic that’s ready when you are.
Advanced Auto Scaling allows you to plan (and budget) for more concurrent users during periods of significant traffic spikes - holidays, flash sales and promotions that are likely to go viral. If you’re expecting 5-10X your standard traffic, you can easily add additional PHP workers (in groups of 10) for days, weeks, or months.

Advanced Auto Scale Pricing

Enabling Advanced Auto Scaling costs $99 / month. This will shift the PHP workers from their infrastructure to a container
As you need more resources (to be able to handle more concurrent users), you can add additional containers with 10 PHP workers a piece for $50/day.
Speak to Someone About Your High Traffic Events
*Available in Michigan, California, & UK Data Centers