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Nexcess Knowledge Base

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Category : getting-started
February 14, 2023

How to use the Nexcess support ticketing system

How to use the Nexcess support ticketing system
Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.
February 09, 2023

How to resize your Nexcess Cloud account

How to resize your Nexcess Cloud account
As an advantage of cloud hosting, you can scale your web hosting plan size on demand to meet growth requirements. Learn about the ease of plan resizing for your Nexcess Cloud account.
January 27, 2023

How to view your Nexcess account ID number and account PIN number

How to view your Nexcess account ID number and account PIN number
For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be done in the Nexcess Client Portal.
October 27, 2022

How to view your Nexcess account billing invoices

How to view your Nexcess account billing invoices
Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!
August 02, 2021

Benefits of using your site's CNAME Target

Using Nexcess Global DNS or your site’s CNAME Target provides your site with many advantages, such as allowing our team to seamlessly modify what IP address your site is pointing to.
June 16, 2021

Benefits of Using Nexcess Global DNS Records

Using our Nexcess nameservers not only improves load time, but it also provides a seamless transition during the migration process — your site could load up to one second faster.
November 25, 2019

How to use the Nexcess Installer Plugin

Managed WordPress and Managed WooCommerce sites on Nexcess come with multiple plugin options. For managed WordPress and WooCommerce plans, this includes Astra Pro, Beaver Builder, and several premium plugins.
October 29, 2019

Getting started with managed WordPress and WooCommerce hosting

Managed WordPress and Managed WooCommerce Hosting puts your WordPress and WooCommerce site management at your fingertips and provides you with tools and resources to keep your sites running at optimal levels.
October 28, 2019

Adding a Site in Your Managed WordPress or WooCommerce Portal

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.