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Category : getting-started
April 24, 2023

How to add an SSH key to the server for your Nexcess Cloud account

How to add an SSH key to the server for your Nexcess Cloud account
Leverage the security of the SSH (Secure Shell) protocol. This article explains how to add an SSH key to the server for your Nexcess Cloud account and set up your SSH key at Nexcess.
April 18, 2023

What are Nexcess Cloud development sites?

What are Nexcess Cloud development sites?
Nexcess Cloud clients using Magento 2, WordPress, or WooCommerce can easily create cloud development ("dev") sites through the Nexcess Client Portal for a small monthly charge that varies by size.
February 14, 2023

How to use the Nexcess support ticketing system

How to use the Nexcess support ticketing system
Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.
February 09, 2023

How to resize your Nexcess Cloud account

How to resize your Nexcess Cloud account
As an advantage of cloud hosting, you can scale your web hosting plan size on demand to meet growth requirements. Learn about the ease of plan resizing for your Nexcess Cloud account.
January 27, 2023

How to view your Nexcess account ID number and account PIN number

How to view your Nexcess account ID number and account PIN number
For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be done in the Nexcess Client Portal.
October 27, 2022

How to view your Nexcess account billing invoices

How to view your Nexcess account billing invoices
Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!
November 01, 2021

Single Secure Isolated Platform (SIP) server documentation and support

Single Secure Isolated Platform (SIP) server documentation
Review our support for Nexcess SIP dedicated server plans and related server documentation, technical specifications, included services, add-ons, and billing.
November 01, 2021

Enterprise server cluster support documentation

Enterprise server cluster support documentation
Review the full documentation related to Nexcess enterprise server cluster support covering the technical specifications, features, services, and architecture.
November 01, 2021

Managed application support documentation

Managed application support documentation
Read our managed application support documentation. We offer support for various PHP-based applications, including managed WordPress, WooCommerce, Magento, and more.
November 01, 2021

General hosting support documentation

General hosting support documentation
Documentation of Nexcess hosting support, what to expect, and included services. Learn why Nexcess leads the industry with 24/7 expert support.
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