Nexcess Knowledge Base

Using FTPS, you can connect and transfer files securely between your Nexcess website host and your PC. This option is available through the most popular FTP clients, such as FileZilla and Cyberduck.

Learn how to configure your Magento store to use a Secure Sockets Layer (SSL) certificate, which allows your site to exchange encrypted information with web users.

Let’s look at what FTP is, how Nexcess supports the process, then how to install and use FileZilla to transfer files. By reading this article, you will know how to FTP using FileZilla with Nexcess.

Nexcess has been on the front line of WooCommerce fraud prevention for years. Learn what common security threats to look out for and how to protect your WooCommerce website from fraudulent activity.

Leverage the security of the SSH (Secure Shell) protocol. This article explains how to add an SSH key to the server for your Nexcess Cloud account and set up your SSH key at Nexcess.

In this Nexcess Knowledge Base article focused on security, you will learn how to send secure data to the Nexcess Support Team — ensuring the safe sharing of sensitive hosting account information.

Secure Shell (SSH) users on the Nexcess Cloud have a particular configuration that customers may not be used to. SSH user setup was done in such a way to help with ease of use for teams.

Learn how to configure Cloudflare firewall rules as part of the Cloudflare Web Application Firewall (WAF) for blocking undesired web traffic from your WordPress site.

In this article we will go into what API tokens are, how they are used, and how you can create your own for interfacing with the Nexcess Client Portal programmatically.

How to view securely view sensitive data sent by our support team.