Nexcess Knowledge Base

This article will help you understand how to transfer files with SFTP, or SSH (or secure) file transfer protocol, which encrypts files as they are being transmitted.

Regarding hosting plans for your Nexcess Cloud account, credentials for Secure Shell (SSH) and SSH FTP (SFTP) access via command line are generated and viewed within each service plan’s dashboard.

Credentials for FTPS access are available and are found within each service plan’s dashboard. This article will walk you through the steps to find your FTPS login information.

We don't accept FTP connections, but FTP Secure (FTPS) credentials are available in Managed WordPress and Managed WooCommerce plans and are found within each individual site's management page.

Using a plugin, learn how to complete a self-migration of your website to Managed WordPress or Managed WooCommerce from Nexcess. Alternatively, you can contact Nexcess staff for assisted migrations.

Secure Shell (SSH) and SSH FTP (SFTP) access via command line are available in Managed WordPress and Managed WooCommerce plans and credentials are found within each individual site's management page.

How Nexcess clients on physical (non-cloud) servers can enable SSH access from their SiteWorx interface.

How Nexcess clients can use FTP and SSH to restrict access to web pages to one or more users.

How Nexcess clients on physical (non-cloud) accounts can add FTP accounts to their service.

How Nexcess clients on physical (non-cloud) accounts can change their FTP account's login password or accessible directory.