Nexcess Knowledge Base

Advanced Web Statistics (AWStats) — available via the Analytics tab in the Nexcess Client Portal — is a tool that helps you maintain and track resource usage on your websites using graphs and tables.

Transfer data securely between your Nexcess web hosting account and a local device via SFTP or FTPS. Let's compare and contrast SFTP vs. FTPS. Then, let's see how to use the FileZilla FTPS client.

For when you prefer to use a custom password instead of a system-generated one, let's review the change email password steps — for email hosting related to WordPress or WooCommerce plans at Nexcess.

SpamAssassin analyzes email messages, evaluates their likelihood of being spam, and logs the results — then spam can be filtered using thresholds and rules.

Learn the workaround for versions of Outlook not compatible with TLS 1.0.

Basic settings for use with IMAP and POP email clients and links to detailed instructions for many popular choices.

Learn how to use the Gmail Mail Fetcher/Google Mail Fetcher feature to send and receive email for your domain. Only the POP3 email protocol is supported, and the IMAP email protocol is not supported.

Learn how to migrate an email account with IMAP from a former hosting provider to your current hosting provider, such as Nexcess.

Learn how to get email header for different email clients with our step-by-step guide. Retrieve useful information about unwanted emails or failed-to-send emails.

SpamAssassin is an open source application for filtering spam in email and web server applications. It uses heuristics — pattern recognition — to identify spam.