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Nexcess Knowledge Base

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Author : Edith Fernandez
Edith Fernandez
Edith Fernandez


Edith Fernandez works with the Managed Applications Chat Support team. As a Managed Applications Chat Support Supervisor for over 50 technicians, Fernandez leads, coaches, trains, and encourages her team. “I love taking ownership, diving deep to find areas of improvement within the department, and contributing ideas that can benefit both the team and the company,” she says.


Fernandez loves the fast pace of the tech field and the rapidity with which change occurs. Of her work accomplishments, Fernandez is most proud of her work collaborating with the Nexcess leadership team. Fernandez is happy to inspire other women, especially Indian women and girls. Caring deeply about her customers has made all the difference in Fernandez’s career.


Her advice to women interested in pursuing a career in tech is to create a vision of what they want to become. “IT is a vast field. There are so many areas and opportunities where women can excel,” she says. “There is nothing that cannot be achieved. So dream about it, work towards it, don’t be afraid to ask for help, and go after what you want.”

December 06, 2022

Cloudflare SSL with Cloudflare origin certificate

Cloudflare SSL with Cloudflare origin certificate
If you do not want to purchase a commercial SSL certificate authority or use a free Let’s Encrypt SSL, you can install a Cloudflare origin certificate without paying a dime.
December 02, 2022

What is Cloudflare CDN? How to use Cloudflare CDN

What is Cloudflare CDN? How to use Cloudflare CDN?
What is Cloudflare CDN? Learn how to use Cloudflare CDN in this article.
July 12, 2022

How to Use MySQL Workbench to Connect to a Database

How to Use MySQL Workbench to Connect to a Database
After reading this article, you should be able to connect to and administer your database using MySQL Workbench remotely without any hassle
June 10, 2022

OpenSRS Login: Nexcess Registered OpenSRS Domains

OpenSRS Login: Nexcess Registered OpenSRS Domains
In this article you will learn how to use your OpenSRS Login and the different sections within the OpenSRS Control Panel for configuring nameserver records, getting EPP/Transfer Authorization Codes, locking/unlocking domains, updating the WHOIS information, and more
May 26, 2022

SpamAssassin Configuration in the Nexcess Cloud

SpamAssassin Configuration in the Nexcess Cloud
Nexcess customers with Magento or Flexible Cloud Hosting plans can manage their SpamAssassin configuration for optimal spam thresholds, filtering, and control
April 26, 2022

Managing WordPress Cron (WP-Cron) Events with WP-CLI

Managing WordPress Cron (WP-Cron) Events with WP-CLI
WordPress has its own WordPress Cron (WP-Cron) system and corresponding WP-Cron Events you can use to schedule tasks
April 14, 2022

Nexcess: MySQL & IP Whitelisting for Remote Access

Nexcess: MySQL & IP Whitelisting for Remote Access
If you are on a Magento Plan or Flexible Cloud Plan, you can connect to the MySQL server remotely by allowing an IP address via the IP whitelisting process using the Cloud SiteWorx Control Panel
February 17, 2022

MySQL User Permissions for a Magento/Flex Cloud Plan

MySQL User Permissions for a Magento/Flex Cloud Plan
Easily manage MySQL user permissions for your Magento or Flexible Cloud Plan using the Nexcess Cloud SiteWorx Control Panel via the Nexcess Client Portal.
January 07, 2022

How to Change a Domain Name in a Nexcess Account

How to Change a Domain Name in a Nexcess Account
Nexcess Cloud Account admins can easily change a domain name when needed! Via the Nexcess Client Portal, admins can quickly modify the master domain name!
December 17, 2021

Magento & Flex Cloud: Mailbox for Secondary Domain

Magento & Flex Cloud: Mailbox for Secondary Domain