
Nexcess Knowledge Base

Edith Fernandez works with the Managed Applications Chat Support team. As a Managed Applications Chat Support Supervisor for over 50 technicians, Fernandez leads, coaches, trains, and encourages her team. “I love taking ownership, diving deep to find areas of improvement within the department, and contributing ideas that can benefit both the team and the company,” she says.
Fernandez loves the fast pace of the tech field and the rapidity with which change occurs. Of her work accomplishments, Fernandez is most proud of her work collaborating with the Nexcess leadership team. Fernandez is happy to inspire other women, especially Indian women and girls. Caring deeply about her customers has made all the difference in Fernandez’s career.
Her advice to women interested in pursuing a career in tech is to create a vision of what they want to become. “IT is a vast field. There are so many areas and opportunities where women can excel,” she says. “There is nothing that cannot be achieved. So dream about it, work towards it, don’t be afraid to ask for help, and go after what you want.”
Using the SiteWorx control panel in the Nexcess Cloud

Creating custom Magento maintenance pages for Magento 1 and Magento 2

Configuring email autoresponders for Magento or flexible cloud plans

OpenSSL CSR generation with private key
Magento Content Delivery Network (CDN) setup using Cloudflare

Cloudflare WordPress setup for your CDN solution

Cloudflare SSL with Cloudflare origin certificate

What is Cloudflare CDN? How to use Cloudflare CDN

How to Transfer Domains to/from Nexcess Web Hosting

How to Use MySQL Workbench to Connect to Databases

- .htaccess
- Affiliates
- Applications
- Backups
- Billing
- Business
- CDN
- CDN SSL
- Client Portal
- Content Delivery Networks (CDNs)
- Control Panel Tools
- Craft CMS
- Cron Jobs
- Databases
- Dev Sites
- Domain Management
- Drupal
- Ecommerce
- Enterprise Hosting
- ExpressionEngine
- FTP
- File Management
- Getting Started
- Hosting
- IP Management
- Magento
- Magento 1
- Magento 2
- Membership sites
- Miscellaneous
- Nexcess
- Nexcess Email Services
- NodeWorx
- Other Applications
- Other Best Practices
- PCI DSS
- PWA
- Performance
- Reports and Monitoring
- SSH
- SSL
- Scripts
- Security
- SiteWorx
- StoreBuilder
- Third Party Clients
- WPQuickStart
- Web design
- Web development
- Website Management
- Websites
- WooCommerce
- WordPress