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Author : Edith Fernandez
Edith Fernandez
Edith Fernandez


Edith Fernandez works with the Managed Applications Chat Support team. As a Managed Applications Chat Support Supervisor for over 50 technicians, Fernandez leads, coaches, trains, and encourages her team. “I love taking ownership, diving deep to find areas of improvement within the department, and contributing ideas that can benefit both the team and the company,” she says.


Fernandez loves the fast pace of the tech field and the rapidity with which change occurs. Of her work accomplishments, Fernandez is most proud of her work collaborating with the Nexcess leadership team. Fernandez is happy to inspire other women, especially Indian women and girls. Caring deeply about her customers has made all the difference in Fernandez’s career.


Her advice to women interested in pursuing a career in tech is to create a vision of what they want to become. “IT is a vast field. There are so many areas and opportunities where women can excel,” she says. “There is nothing that cannot be achieved. So dream about it, work towards it, don’t be afraid to ask for help, and go after what you want.”

June 10, 2022

OpenSRS Login: Nexcess Registered OpenSRS Domains

OpenSRS Login: Nexcess Registered OpenSRS Domains
Using the credentials in your Welcome Email and the OpenSRS Login > OpenSRS Control Panel, you can easily manage domains that are registered with Nexcess.
May 26, 2022

SpamAssassin Configuration in the Nexcess Cloud

SpamAssassin Configuration in the Nexcess Cloud
SpamAssassin analyzes email messages, evaluates their likelihood of being spam, and logs the results — then spam can be filtered using thresholds and rules.
April 26, 2022

Managing WordPress Cron (WP-Cron) Events with WP-CLI

Managing WordPress Cron (WP-Cron) Events with WP-CLI
Using the WordPress Cron (WP-Cron) Utility, this guide will cover managing WP-Cron Events using various WordPress Command Line Interface (WP-CLI) commands.
April 14, 2022

Nexcess: MySQL & IP Whitelisting for Remote Access

Nexcess: MySQL & IP Whitelisting for Remote Access
It’s possible to allow MySQL remote connections from any host. Learn how to whitelist MySQL host IP. Grant MySQL remote access with this article.
February 17, 2022

MySQL User Permissions for a Magento/Flex Cloud Plan

MySQL User Permissions for a Magento/Flex Cloud Plan
Grant, modify, and delete MySQL user permissions for a Magento/Flex Cloud Plan easily using the Nexcess Cloud SiteWorx Control Panel in the Nexcess Client Portal.
January 07, 2022

How to Change a Domain Name in a Nexcess Account

How to Change a Domain Name in a Nexcess Account
Nexcess Cloud Account admins can easily change a domain name when needed. Via the Nexcess Client Portal, admins can quickly modify the master domain name.
December 17, 2021

Magento & Flex Cloud: Mailbox for Secondary Domain

Magento & Flex Cloud: Mailbox for Secondary Domain
As a Magento or Flexible Cloud Plan customer, do you need a mailbox for a secondary domain? Follow our guidance to set up your secondary domain's mailbox.
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