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Nexcess Knowledge Base

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Author : Edith Fernandez
Edith Fernandez
Edith Fernandez


Edith Fernandez works with the Managed Applications Chat Support team. As a Managed Applications Chat Support Supervisor for over 50 technicians, Fernandez leads, coaches, trains, and encourages her team. “I love taking ownership, diving deep to find areas of improvement within the department, and contributing ideas that can benefit both the team and the company,” she says.


Fernandez loves the fast pace of the tech field and the rapidity with which change occurs. Of her work accomplishments, Fernandez is most proud of her work collaborating with the Nexcess leadership team. Fernandez is happy to inspire other women, especially Indian women and girls. Caring deeply about her customers has made all the difference in Fernandez’s career.


Her advice to women interested in pursuing a career in tech is to create a vision of what they want to become. “IT is a vast field. There are so many areas and opportunities where women can excel,” she says. “There is nothing that cannot be achieved. So dream about it, work towards it, don’t be afraid to ask for help, and go after what you want.”

February 17, 2022

MySQL User Permissions for a Magento/Flex Cloud Plan

MySQL User Permissions for a Magento/Flex Cloud Plan
Easily manage MySQL user permissions for your Magento or Flexible Cloud Plan using the Nexcess Cloud SiteWorx Control Panel via the Nexcess Client Portal.
January 07, 2022

How to Change a Domain Name in a Nexcess Account

How to Change a Domain Name in a Nexcess Account
Nexcess Cloud Account admins can easily change a domain name when needed! Via the Nexcess Client Portal, admins can quickly modify the master domain name!
December 17, 2021

Magento & Flex Cloud: Mailbox for Secondary Domain

Magento & Flex Cloud: Mailbox for Secondary Domain
As a Magento or Flexible Cloud Plan customer, do you need a mailbox for a secondary domain? Follow our guidance to set up your secondary domain's mailbox.
September 11, 2019

How to Transfer Domains to/from Nexcess Web Hosting

How to Transfer Domains to/from Nexcess Web Hosting
What is a domain transfer? Learn about moving domains and the domain transfer process. Learn how to transfer a domain name in this article.