
Nexcess Knowledge Base
December 23, 2022
How to pay an invoice online with account credit

If you are a Nexcess customer, have an invoice to pay, and an account credit, this article will help you. Let's review how to pay an invoice online using your Nexcess account credit.
December 23, 2022
How to check your credit balance and billing credits

Using the Nexcess Client Portal, we can learn how to check your credit balance and billing credits received with a promo code or earned from our affiliate program.
November 03, 2022
How to undo cancellation requests for Nexcess web hosting plans

You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.
October 27, 2022
How to view your Nexcess account billing invoices

Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!
February 10, 2021
By Kate Sassak
How to Change Monthly Billing to Annual Billing in the Portal

If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.
January 28, 2021
How to Edit Your Existing Billing Information and Payment Method

Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.
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October 09, 2020
Nexcess CDN Overage Billing

On Oct 8, 2020, Nexcess implemented monthly overage billing for the Nexcess CDN for any usage above the monthly free tier limit of 250 GB.
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