Nexcess Knowledge Base

If you are a Nexcess customer, have an invoice to pay, and an account credit, this article will help you. Let's review how to pay an invoice online using your Nexcess account credit.

Using the Nexcess Client Portal, we can learn how to check your credit balance and billing credits received with a promo code or earned from our affiliate program.

You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.

Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!

If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.

Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.

On Oct 8, 2020, Nexcess implemented monthly overage billing for the Nexcess CDN for any usage above the monthly free tier limit of 250 GB.