Nexcess Knowledge Base

This article will give you an overview of Nexcesss website backups, the Nexcess data backup policy, and how to create a manual backup from the Nexcess Client Portal in an ad hoc fashion.

If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.

Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.

Learn how to view your admin user credentials — username and password — in the Nexcess Client Portal for your newly installed site with Managed WordPress or Managed WooCommerce hosted by Nexcess.

How to change or retrieve your Nexcess Client Portal password.

Learn how Nexcess clients can switch among their different Nexcess Client Portal accounts when they are assigned to multiple accounts.