Nexcess Knowledge Base
April 20, 2023
Creating website backups from the Site Dashboard for WordPress/WooCommerce
This article will give you an overview of Nexcesss website backups, the Nexcess data backup policy, and how to create a manual backup from the Nexcess Client Portal in an ad hoc fashion.
Posted in:
February 10, 2021
By Kate Sassak
How to Change Monthly Billing to Annual Billing in the Portal
If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.
January 28, 2021
How to Edit Your Existing Billing Information and Payment Method
Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.
Posted in:
April 23, 2020
How to view your admin credentials in the Portal for your Managed WordPress or Managed WooCommerce New Install Site
Learn how to view your admin user credentials — username and password — in the Nexcess Client Portal for your newly installed site with Managed WordPress or Managed WooCommerce hosted by Nexcess.
Posted in:
September 06, 2019
By Jason Dobry
How to change your Client Portal password
How to change or retrieve your Nexcess Client Portal password.
September 06, 2019
By Jason Dobry
How to switch Client Portal accounts
Learn how Nexcess clients can switch among their different Nexcess Client Portal accounts when they are assigned to multiple accounts.
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