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How to view your admin credentials in the Portal for your Managed WordPress or Managed WooCommerce New Install Site

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April 23, 2020

How Nexcess Managed WordPress and Managed WooCommerce customers find the new install admin user credentials for their Client Portal.

To do so, you need your Client Portal login credentials. If you cannot locate them, click Forgot Password? on the login page.

Log in to the Client Portal. From the home page click on, Plans.

To be able to see the environment tab click on the Show More button and then scroll back up to the top of the menu items in the portal to see the Environment tab.

Either click its domain name, or select Site Dashboard from the menu toggle.

Click Menu > Environment.

Click on the eye icon which will then display the default admin user password. You can use the admin user and admin password to be able to login to your new site install. You can access the temp domain site URL from the APP ADMIN button link.

An example login URL for a WordPress site would be to the wp-login.php page.

For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

Luke Cavanagh
Luke Cavanagh

Luke Cavanagh, Strategic Support & Accelerant at Liquid Web, brings a decade of experience working with WordPress and WooCommerce to our product team. His GitHub page offers a glimpse into his multiple areas of subject matter expertise.

"Ninja stuff with WordPress and WooCommerce," is an apropos way to describe Luke's savviness with these platforms — and his way of influencing our organization for improving to them.

Coming out of the University of Brighton with a Business and Technology Education Council (BTEC) Higher National Diploma (HND) in 2D & 3D Design, Luke's credentials prepared him well for his current role that blends both web development and design. His HND credential leveraged his foundational learning at West Kent College, where is received a National Diploma (ND) in Graphic Design.

In his personal life, Luke is a devoted husband and teen wrangler. He considers himself a Synthwave enthusiast, Jerry Goldsmith fan, and Doctor Who aficionado. He is happy to introduce his friends and teammates to essential vocabulary for life found only in British English, such as "gubbins" and similar terms.

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