Nexcess Knowledge Base

The Nexcess Cloud control panel allows you to manage MySQL database, schedule CRON jobs, create backups, and perform other useful tasks.

Learn how to find, view, and reset HTTP authentication credentials for Nexcess Cloud development sites from your Nexcess Client Portal.

How Nexcess Cloud clients can instantly create dev sites to test changes to their website.

How to view securely view sensitive data sent by our support team.

Concurrent users is a measurement of how many simultaneous requests your website can handle at any one single time.

How Nexcess Cloud clients can generate a CSR for use when applying for SSL certificates.

How to cancel an existing SSL certificate attached to a Nexcess service from within your Nexcess Client Portal.

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.

How to change or retrieve your Nexcess Client Portal password.

Learn how to use the Nexcess Client Portal to install your previously purchased SSL certificate so that it applies to your Nexcess Cloud service.