Nexcess Knowledge Base

Concurrent users is a measurement of how many simultaneous requests your website can handle at any one single time.

How to cancel an existing SSL certificate attached to a Nexcess service from within your Nexcess Client Portal.

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.

How to change or retrieve your Nexcess Client Portal password.

It is so much easier than checks or money transfers between institutions, which is why PayPal is a great option for you to use to pay your Nexcess invoice!

Learn how to use your Nexcess Client Portal to import your previously purchased SSL certificates.

Elasticsearch is a fast and scalable search engine for large amounts of structured and unstructured data in your Magento store. Learn how to enable Elasticsearch for your Nexcess Cloud account.

Using the Nexcess Client Portal, you can add, edit, and remove credit cards on file and use them (or one-time-use credit cards) to pay for your web service.

Learn how to use the Nexcess Client Portal to install your previously purchased SSL certificate so that it applies to your Nexcess Cloud service.

Learn how Nexcess clients can switch among their different Nexcess Client Portal accounts when they are assigned to multiple accounts.