Nexcess Knowledge Base
January 12, 2021
By Jess Frick
Portal Updates - January 2021
The new URL for the Nexcess Client Portal is my.nexcess.net. With this new URL, there are design enhancements, mobile experience improvements, and better integration with the support ticket system.
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July 22, 2020
Value Added Tax (VAT) Information & FAQ
If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt.
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June 29, 2020
How to Enable Let’s Encrypt
Learn how to enable Let's Encrypt, a type of self-generated SSL certificate available for Nexcess Managed WordPress and Managed WooCommerce clients.
November 06, 2019
By Jason Dobry
How to add or edit team members in your Client Portal
Learn how Nexcess clients can add, edit, and delete members to their account through the Nexcess Client Portal.
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November 05, 2019
By Nexcess
How to use the Cache Enabler Plugin on your Site
Cache Enabler is an easy-to-use page caching plugin which will help improve the loading time of your site by creating static HTML files of pages and posts. You can manage cache expiry time values.
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October 28, 2019
By Jason Dobry
Restoring a Site from a Backup in Managed WordPress and WooCommerce Portal
You’ve learned about how to create a backup and your Managed WordPress/Managed WooCommerce Portal automatically backs up your site. If anything goes wrong, you will be able to restore it easily.
October 28, 2019
By Jason Dobry
Adding a Site in Your Managed WordPress or WooCommerce Portal
Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.
October 16, 2019
By Jason Dobry
How to Access Your Nexcess Cloud Control Panel
The Nexcess Cloud control panel allows you to manage MySQL database, schedule CRON jobs, create backups, and perform other useful tasks.
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September 13, 2019
By Jason Dobry
How to find HTTP authentication credentials for Nexcess Cloud dev sites
Learn how to find, view, and reset HTTP authentication credentials for Nexcess Cloud development sites from your Nexcess Client Portal.
September 11, 2019
By Jason Dobry
How to create dev sites in Nexcess Cloud
How Nexcess Cloud clients can instantly create dev sites to test changes to their website.
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