Nexcess Knowledge Base

The new URL for the Nexcess Client Portal is my.nexcess.net. With this new URL, there are design enhancements, mobile experience improvements, and better integration with the support ticket system.

If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt.

Learn how to enable Let's Encrypt, a type of self-generated SSL certificate available for Nexcess Managed WordPress and Managed WooCommerce clients.

Learn how Nexcess clients can add, edit, and delete members to their account through the Nexcess Client Portal.

Cache Enabler is an easy-to-use page caching plugin which will help improve the loading time of your site by creating static HTML files of pages and posts. You can manage cache expiry time values.

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.

You’ve learned about how to create a backup and your Managed WordPress/Managed WooCommerce Portal automatically backs up your site. If anything goes wrong, you will be able to restore it easily.

The Nexcess Cloud control panel allows you to manage MySQL database, schedule CRON jobs, create backups, and perform other useful tasks.

Learn how to find, view, and reset HTTP authentication credentials for Nexcess Cloud development sites from your Nexcess Client Portal.

How Nexcess Cloud clients can instantly create dev sites to test changes to their website.