Nexcess Knowledge Base
June 25, 2021
Going live with your Magento 2 store
Before going live with your Magento 2 store, you will need to modify your A host record in your domain manager for the site domain as well as taking other important steps covered in this article.
June 25, 2021
How to edit or add a CNAME DNS record to go live with your site
In order for your site to go live on your plan, you will need to first either use the Nexcess nameservers (DNS entries) or you will need to edit the CNAME record for your site domain.
February 10, 2021
By Kate Sassak
How to Change Monthly Billing to Annual Billing in the Portal
If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.
January 28, 2021
How to Edit Your Existing Billing Information and Payment Method
Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.
January 12, 2021
Portal Updates - January 2021
The new URL for the Nexcess Client Portal is my.nexcess.net. With this new URL, there are design enhancements, mobile experience improvements, and better integration with the support ticket system.
July 22, 2020
Value Added Tax (VAT) Information & FAQ
If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt.
June 29, 2020
How to Enable Let’s Encrypt
Learn how to enable Let's Encrypt, a type of self-generated SSL certificate available for Nexcess Managed WordPress and Managed WooCommerce clients.
November 07, 2019
Locating your FTPS credentials in managed WordPress and managed WooCommerce hosting
We don't accept FTP connections, but FTP Secure (FTPS) credentials are available in Managed WordPress and Managed WooCommerce plans and are found within each individual site's management page.
November 06, 2019
By Jason Dobry
How to add or edit team members in your Client Portal
Learn how Nexcess clients can add, edit, and delete members to their account through the Nexcess Client Portal.
November 05, 2019
How to use the Cache Enabler Plugin on your Site
Cache Enabler is an easy-to-use page caching plugin which will help improve the loading time of your site by creating static HTML files of pages and posts. You can manage cache expiry time values.
Grow your online business faster with news, tips, strategies, and inspiration.
- CDN SSL
- Client Portal
- Content Delivery Networks (CDNs)
- Control Panel Tools
- Cron Jobs
- Dev Sites
- Domain Management
- Enterprise Hosting
- File Management
- Getting Started
- IP Management
- Magento 1
- Magento 2
- Nexcess Email Services
- Other Applications
- Other Best Practices
- PCI DSS
- Reports and Monitoring
- Third Party Clients
- Web design
- Web development
- Website Management