Viewing AWStats for Managed WordPress & WooCommerce
Powerful Nexcess Cloud website analytics are now at your fingertips! Launch your AWStats by the month and review all your statistics in the Client Portal!
Client Portal
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5 min read
Elasticsearch Containers: Nexcess Cloud & the API
Nexcess Cloud & Managed Apps: Optimize using Elasticsearch Containers & API! Enable a fast, scalable, open source search engine for large amounts of data!
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6 min read
Enterprise server cluster support documentation
Review the full documentation related to Nexcess enterprise server cluster support covering the technical specifications, features, services, and architecture.
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3 min read
General hosting support documentation
Documentation of Nexcess hosting support, what to expect, and included services. Learn why Nexcess leads the industry with 24/7 expert support.
Applications Backups Business CDN Client Portal Content Delivery Networks (CDNs) Control Panel Tools Craft CMS Databases Dev Sites Domain Management Ecommerce Email Enterprise Hosting ExpressionEngine File Management FTP Hosting IP Management Magento 1 Magento 2 Membership sites Miscellaneous Nexcess Nexcess Email Services Other Applications Other Best Practices PCI DSS Performance PWA Scope of Support Security StoreBuilder Web design Website Management Websites WooCommerce WordPress -
5 min read
Managed application support documentation
Read our managed application support documentation. We offer support for various PHP-based applications, including managed WordPress, WooCommerce, Magento, and more.
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2 min read
Going live with your Magento 2 store
Before going live with your Magento 2 store, you will need to modify your A host record in your domain manager for the site domain as well as taking other important steps covered in this article.
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1 min read
How to Change Monthly Billing to Annual Billing in the Portal
If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.
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1 min read
How to Edit Your Existing Billing Information and Payment Method
Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.
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Portal Updates – January 2021
The new URL for the Nexcess Client Portal is my.nexcess.net. With this new URL, there are design enhancements, mobile experience improvements, and better integration with the support ticket system.
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4 min read
Value Added Tax (VAT) Information & FAQ
If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt.
