Nexcess Knowledge Base

If you are a Nexcess customer, have an invoice to pay, and an account credit, this article will help you. Let's review how to pay an invoice online using your Nexcess account credit.

Using the Nexcess Client Portal, we can learn how to check your credit balance and billing credits received with a promo code or earned from our affiliate program.

If you are new to Nexcess hosting or if you just need a refresher, we’ve put together this guide explaining what is in the Nexcess Client Portal and where to find it.

In this article we will discuss how to configure web hosting teams that include team members with different roles and permissions in the Nexcess Client Portal.

Nexcess offers various web hosting services to support your online business and hobbies. In this article, we will discuss how to cancel a hosting service as needed.

When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.

When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within your Nexcess website hosting plans.

You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.

You need a way to check the status of your running MariaDB and MySQL queries, and so we will cover how to monitor them directly from your Nexcess Client Portal.

Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!