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Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans

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November 09, 2022

In this article, you will find additional information about upgrading Magento and Flexible cloud plans. More information regarding Magento/Flex plan downgrades and Flexible cloud subscriptions can be found here:

Although Nexcess offers a variety of website hosting plans, the focus of this article is on taking the reader through a deep dive with regard to upgrading plan your Magento plans as well as Flexible cloud plans. Magento and Flexible cloud plans come in different sizes, ranging from the smallest, XS, to the largest, XXL.

The upgrade process between two multi-tenant plans can be done normally - as can a resize at any time between single-tenant plans. When upgrading from any multi-tenant plan to a single-tenant plan, there is a requirement of migrating your data to a new server.



Our team will usually react to a request for migration within 24 hours of receiving it. While the team works around the clock to migrate sites, a queue may form from time to time due to high demand. This free service is first-come, first-served. If there is a tight migration deadline that we cannot accommodate, here you can find our awesome partner agencies that can help.

Overview of the Nexcess Flex and Magento website hosting plans


Nexcess Flexible and Magento website hosting plans differ in the technology that comes within the selected plans. Magento website hosting plans have a Magento CMS (content management system) preinstalled, while Flexible cloud plans are web hosting plans that do not have any CMS defined within them.

Apart from different CMS options, the website hosting plans also come in different sizes. Please note that larger plans (L through XXL) have their own cloudhost environment and are considered single-tenant website hosting plans, while smaller plans (XS through M) are regarded as multi-tenant website hosting plans.

Multi-tenant website hosting plans


When a single instance of a database, application server, or infrastructure is shared among numerous customers, this is referred to as multi-tenant hosting. Each client uses common resources, and their data is classified and partitioned to keep it isolated. In a single-tenant world, each client would require a whole infrastructure of servers, routers, firewalls, and so on. This infrastructure raises the cost. On a multi-tenant instance, these expenses, as well as things like system monitoring and deployment support, are pooled, making it less expensive for everyone.

Multi-tenant hosting solutions make hosting easier in two ways:

  1. System protection is often easier since there are fewer interaction servers and infrastructure systems, reducing the vulnerability exposures of systems. Within multi-tenant hosting, for example, there are often fewer servers to patch upgrades for vulnerabilities and monitoring.
  2. Because every client is running the same level of software, it is simple to upgrade the deployment during a single outage/maintenance time.

Multi-tenant website hosting plans within the Nexcess cloud infrastructure are those plans with the following sizes:

  • Extra Small [XS]
  • Small [S]
  • Medium [M]

Single-tenant website hosting plans


A single-tenant architecture is one in which a single instance of a software application and its accompanying infrastructure serves just one client. The clients have more control over their environment and because the customer is aware of the traffic workload characteristics, there is improved control over system capacity planning and monitoring.

Nexcess offers single-tenant website hosting plans in three sizes:

  • Large [L]
  • Extra Large [XL]
  • Largest Size [XXL]

Comparing Nexcess hosting plans when upgrading plan


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Reviewing and comparing Nexcess Flexible cloud hosting plans


This chart allows you to compare Nexcess Flexible cloud website hosting plans in a side-by-side fashion:

Nexcess Flexible Cloud Website Hosting Plans Comparison
Nexcess Flexible Cloud Website Hosting Plans Comparison


As you can see above, each of the Flexible cloud hosting plans has a certain number of resources. These plans provide at least 50 GB of disk space, 1 TB of bandwidth, and 10 secondary domains. They are can have up to 800 GB of storage space, 10 TB of bandwidth, and 50 secondary domains. Plans XS through M do not have a set quantity of RAM or number of VCPUs because they are part of multi-tenant cloud hosts.

Disk space and the variable "concurrent users" are two of their most important resources. Concurrent users refer to the maximum number of PHP workers deployed to each plan. These are used to handle each request that is required for the site to work properly. Each of these operations will take relatively little time to complete on optimized sites, and the worker will be free to fulfill another request.

Plans L through XXL are developed on their own cloudhost and therefore include RAM and VCPU resources.

Reviewing and comparing Nexcess Magento website hosting plans


These same concepts are applicable also to the Magento website hosting plans in that the cloudhost setup also applies with regard to those plan sizes L through XXL. They are developed on their own cloudhost and therefore include RAM and VCPU resources.

This chart allows you to compare Nexcess Magento website hosting plans in a side-by-side fashion:

Nexcess Magento Website Hosting Plans Comparison
Nexcess Magento Website Hosting Plans Comparison



Upgrading from a multi-tenant plan to a single-tenant plan within Nexcess hosting plans


When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within your Nexcess website hosting plans. Below are the steps to follow.

Upgrading Plan with Nexcess Step #1: log in to the Nexcess Client Portal


You must first log in to your Nexcess Client Portal. If you can't find your login information, click Forgot Password? on the login page.

Upgrading Plan with Nexcess Step #2: create a plan

After logging in, navigate to Plans and then click the Create Plan button in the upper right corner.

After logging in, navigate to Plans and then click the "Create plan" button in the upper right corner.


Upgrading Plan with Nexcess Step #3: choose the type of plan you want

You'll be prompted to choose the type of plan you want:

You'll be prompted to choose the type of plan you want:


Upgrading Plan with Nexcess Step #4: choose the size of the plan you want

Once you've chosen your preferred technology, you'll be provided with a table similar to this, and you'll need to select the size of the desired plan:

Once you've chosen your preferred technology, you'll be provided with a table similar to this, and you'll need to choose the size of the desired plan:


Upgrading Plan with Nexcess Step #5: enter billing and payment information

On the next page, you will be asked for billing and payment information:

On the next page, you will be asked for billing and payment information:


Upgrading Plan with Nexcess Step #6:

After you've established your new plan, you'll be able to see a list of sites on it, as well as additional website cloud hosting plan settings:

After you've established your new plan, you'll be able to see a list of sites on it, as well as additional website cloud hosting plan settings:


Upgrading Plan with Nexcess Step #7: submit migration request via the Nexcess Client Portal

Then, the next step in the process is to submit a migration request using the Nexcess Client Portal:

Submit a migration request using the portal.


Enter the details for your existing host account. Our migration technicians will plan a time for your website's data transfer to initiate. Your website will be set up on a temporary domain for testing by you and your team. Set up a time for your domain name to be pointed at your Nexcess service and go online.

Conclusion


Ecommerce is growing rapidly across all industries. Having a dependable partner for your business is essential for making any activity more manageable. At Nexcess, our hosting options are suitable for companies of all sizes.



We perform all the "heavy lifting" so you can concentrate on building your business. It doesn't get any easier than downgrading/upgrading your website hosting package with a few clicks. Furthermore, we automatically update your components and plugins to the most recent version, ensuring that your hosting environment is appropriately optimized, protected, and updated. Upgrade plan, no matter the Nexcess product or platform, with us to ensure that your website hosting package and your expanding business has all the resources it needs to perform efficiently and correctly.

Leverage our web hosting leadership at Nexcess


The Nexcess Blog and Nexcess Knowledge Base customer resources build upon a terrific product set from Nexcess. We are in your corner as you strive to take your online business to a high-traffic, high-volume with our many web hosting platforms. We want to enable game-changing business results that are facilitated by your online presence hosted on the Nexcess Cloud.

Super helpful humans to support you


Contact our super helpful humans at support@nexcess.net or through your Nexcess Client Portal. We are glad to offer 24-hour assistance any day of the year by chat message or via the portal.

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Lucas Stanley
Lucas Stanley


Lucas Stanley works as a Linux Support Technician for Liquid Web and Nexcess. Passionate writer, technology sympathiser, and art enthusiast, Lucas likes to live life at its fullest. As a huge science fiction and fantasy fan, he can't get enough of Star Wars and Dungeons & Dragons.

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