Nexcess Knowledge Base

If you are new to Nexcess hosting or if you just need a refresher, we’ve put together this guide explaining what is in the Nexcess Client Portal and where to find it.

Update PHP versions from the Nexcess Client Portal to leverage major performance and security improvements for your website. Learn everything you need to know.

At Nexcess we have our own Client Portal and Nexcess Panel to manage your web hosting features, making it simple for you to manage the hosting from your end.

The Nexcess Client Portal has been updated to make it easier to find key information in the navigational sidebar, which can be expanded using the Show More button. Also, you can search by keyword.

If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.

Being able to easily deactivate all active plugins on a site and change the active theme will make troubleshooting issues on your site a lot easier. This article will cover the steps involved.

Learn how to enable Let's Encrypt, a type of self-generated SSL certificate available for Nexcess Managed WordPress and Managed WooCommerce clients.

Learn how to view your admin user credentials — username and password — in the Nexcess Client Portal for your newly installed site with Managed WordPress or Managed WooCommerce hosted by Nexcess.

Regarding hosting plans for your Nexcess Cloud account, credentials for Secure Shell (SSH) and SSH FTP (SFTP) access via command line are generated and viewed within each service plan’s dashboard.

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.