
Nexcess Knowledge Base
October 28, 2019
By Jason Dobry
Adding a Site in Your Managed WordPress or WooCommerce Portal

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.
October 28, 2019
By Jason Dobry
Creating Backups in Managed WordPress and WooCommerce Portal

We back up your live site daily and store the last 30 days. You can manually create a backup of your site at any time that can be downloaded to your local drive.
September 11, 2019
By Jason Dobry
How to view shared secure data in your Client Portal

How to view securely view sensitive data sent by our support team.
September 11, 2019
By Jason Dobry
How to send secure data to Nexcess support

Learn how to send sensitive data securely to our Nexcess support team from your Nexcess Client Portal.
September 09, 2019
By Jason Dobry
How to configure DNS records in the Client Portal

Where to find and how to change your DNS records from your Nexcess Client Portal.
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September 09, 2019
By Jason Dobry
How to cancel a SSL certificate

How to cancel an existing SSL certificate attached to a Nexcess service from within your Nexcess Client Portal.
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September 06, 2019
By Jason Dobry
How to change your Client Portal password

How to change or retrieve your Nexcess Client Portal password.
September 06, 2019
By Jason Dobry
How to use two-factor authentication in the Client Portal

Learn how to use Two-Factor Authentication (2FA) in the Nexcess Client Portal to add another layer of security. You can use a two-factor application or a receive a code via SMS for authentication.
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