Nexcess Knowledge Base

You’ve learned about how to create a backup and your Managed WordPress/Managed WooCommerce Portal automatically backs up your site. If anything goes wrong, you will be able to restore it easily.

How to view securely view sensitive data sent by our support team.

Where to find and how to change your DNS records from your Nexcess Client Portal.

How to cancel an existing SSL certificate attached to a Nexcess service from within your Nexcess Client Portal.

How to change or retrieve your Nexcess Client Portal password.

Learn how Nexcess clients can switch among their different Nexcess Client Portal accounts when they are assigned to multiple accounts.

Learn how to use Two-Factor Authentication (2FA) in the Nexcess Client Portal to add another layer of security. You can use a two-factor application or a receive a code via SMS for authentication.

Are you an existing customer of a Nexcess hosting product? If so, are you looking to order an SSL certificate through the Nexcess Client Portal? Here is your guide with the installation steps.