The Nexcess portal has been updated to improve where information can be found. You will notice new navigation items that now show in the Nexcess portal of your site.
By default, a limited number of relevant items will show in the Nexcess portal but those can be expanded out by clicking on the show more button.
When you click on the Show More button it will expand out the items that show in the Nexcess portal of your site.
The change was made to make it easier to find the relevant information from the navigation item shown in the sidebar. If you are not sure when something is in the portal you can search by keyword and that item will show and you can click through to it.
For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.