Nexcess Knowledge Base

Powerful Nexcess Cloud website analytics are now at your fingertips! Launch your AWStats by the month and review all your statistics in the Client Portal!

Nexcess Cloud & Managed Apps: Optimize using Elasticsearch Containers & API! Enable a fast, scalable, open source search engine for large amounts of data!

Read our managed application support documentation. We offer support for various PHP-based applications, including managed WordPress, WooCommerce, Magento, and more.

Documentation of Nexcess hosting support, what to expect, and included services. Learn why Nexcess leads the industry with 24/7 expert support.

Review the full documentation related to Nexcess enterprise server cluster support covering the technical specifications, features, services, and architecture.

Before going live with your Magento 2 store, you will need to modify your A host record in your domain manager for the site domain as well as taking other important steps covered in this article.

If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.

Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.

The new URL for the Nexcess Client Portal is my.nexcess.net. With this new URL, there are design enhancements, mobile experience improvements, and better integration with the support ticket system.

If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt.