Nexcess Knowledge Base

Learn how to create and edit DNS Zones in the Nexcess Client Portal. We will also give a brief overview of how DNS works, and the DNS records you will frequently use.

As a fundamental set of account management tasks with Nexcess as your website hosting service provider, this article will inform you how to edit the various account details.

In this Nexcess Knowledge Base article focused on security, you will learn how to send secure data to the Nexcess Support Team — ensuring the safe sharing of sensitive hosting account information.

Right-sized cloud container services at Nexcess can be enabled leveraging the Elasticsearch, Varnish, RabbitMQ, and Apache Solr technologies when you use our smart cloud hosting platform.

At Nexcess, our hosting plans provide the WordPress CDN Enabler plugin by KeyCDN to facilitate the setup required to turn on your CDN in the context of your Nexcess-hosted website.

This article will provide an overview of the change email password process with regard to your Managed WordPress or Managed WooCommerce plan with Nexcess.

Configured using the Nexcess Installer, our managed WordPress and managed WooCommerce hosting plans at Nexcess come with multiple WordPress plugins for ecommerce and sites.

Let's walk through the various aspects of adding a secondary domain in the Nexcess Client Portal — the admin panel for managing your hosting plans and sites with Nexcess.

Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.

For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be done in the Nexcess Client Portal.