Nexcess Knowledge Base

This article will give you an overview of Nexcesss website backups, the Nexcess data backup policy, and how to create a manual backup from the Nexcess Client Portal in an ad hoc fashion.

Let's walk through the various aspects of adding a secondary domain in the Nexcess Client Portal — the admin panel for managing your hosting plans and sites with Nexcess.

Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.

As an advantage of cloud hosting, you can scale your web hosting plan size on demand to meet growth requirements. Learn about the ease of plan resizing for your Nexcess Cloud account.

Let's explore using the "Stencil Feature" in the Nexcess Client Portal — with the Stencil functionality describing a copy website tool that lets you save time and energy generating a new site.

SiteWorx, which can be accessed from the Nexcess Control Panel, allows Magento site admins to perform Magento administration tasks related to databases, email, site security, and much more.

For security purposes, all Nexcess web hosting accounts have a six-digit PIN number. Viewing and changing your account PIN number can be done in the Nexcess Client Portal.

If you are a Nexcess customer, have an invoice to pay, and an account credit, this article will help you. Let's review how to pay an invoice online using your Nexcess account credit.

Using the Nexcess Client Portal, we can learn how to check your credit balance and billing credits received with a promo code or earned from our affiliate program.

If you are new to Nexcess hosting or if you just need a refresher, we’ve put together this guide explaining what is in the Nexcess Client Portal and where to find it.