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Nexcess Knowledge Base

March 29, 2021

How to use the Nexcess Page Cache

Learn how to use the page caching features and settings. For example, the cache can be auto-cleared if any post type is published, updated, or trashed — or if a plugin is activated or deactivated.
March 26, 2021

How to check plan and site disk usage in the portal

Keep track of how much space is left on your plan. Finding out how much disk storage a site or all sites on a plan is taking can now all be viewed in the Nexcess Client Portal.
March 17, 2021

Full-Page Caching for Managed WordPress and WooCommerce Sites

This announcement takes a deep-dive into the Nexcess Managed Applications MU plugin.
March 16, 2021

Premium Business Email for Nexcess Customers

Nexcess customers have the ability to upgrade from our freely available webmail options to the Premium Business Email solution offered by our sister company, Liquid Web.
February 10, 2021

How to Change Monthly Billing to Annual Billing in the Portal

If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.
February 08, 2021

How to migrate a site from WordPress.com to Nexcess

This help article covers how to migrate your WordPress.com site over to your hosting plan with Nexcess. Follow the steps in this article to get your site migrated over to Nexcess.
January 28, 2021

How to Edit Your Existing Billing Information and Payment Method

Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.
January 12, 2021

Portal Updates - January 2021

The new URL for the Nexcess Client Portal is my.nexcess.net. With this new URL, there are design enhancements, mobile experience improvements, and better integration with the support ticket system.
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