Nexcess Knowledge Base

You’ve learned about how to create a backup and your Managed WordPress/Managed WooCommerce Portal automatically backs up your site. If anything goes wrong, you will be able to restore it easily.

Both Shopify and BigCommerce have export options that allow you to export products, orders, and customers to CSV files. You can then use these CSV files to rebuild your store in WooCommerce.

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.

How to view securely view sensitive data sent by our support team.

Learn how to change WordPress URLs using the phpMyAdmin tool, MySQL command line, or WordPress Command Line Interface (WP-CLI).

Common questions and answers relating to domain registration.

Overview of DNS propagation and how to use the Nexcess Global DNS checker to verify propagation of your recently migrated site.

How to create email addresses, reset email passwords, and create aliases for your Nexcess Cloud account.

Learn how to use your Nexcess Client Portal to import your previously purchased SSL certificates.

Learn how to use the Nexcess Client Portal to install your previously purchased SSL certificate so that it applies to your Nexcess Cloud service.