Nexcess Knowledge Base

Documentation of Nexcess hosting support, what to expect, and included services. Learn why Nexcess leads the industry with 24/7 expert support.

As a site administrator, there is something you need to be aware of: bots. Bots account for more than half of all web traffic. This article will help you better understand bots.

With your StoreBuilder store up and running, you will be thinking about how you collect payments from your customers — and this article will guide you.

To enable debugging for your WordPress site, locate your SSH credentials. Use those to log in using a SSH client and then edit the site's wp-config.php file as outlined in this article.

Glew.io is included with all Growth and Enterprise plans of Managed WooCommerce at Nexcess.

Learn how to find, view, and reset HTTP authentication credentials for Nexcess Cloud development sites from your Nexcess Client Portal.

How Nexcess Cloud clients can instantly create dev sites to test changes to their website.

How Nexcess clients with Dedicated, VPS, or Reseller accounts can use NodeWorx to manage cron jobs.

MTR results are an essential tool for diagnosing network issues. Learn how to interpret the data and resolve connectivity problems with ease today.

Concurrent users is a measurement of how many simultaneous requests your website can handle at any one single time.