Nexcess Knowledge Base

Learn how to view website error and access logs using SiteWorx. There are two methods of viewing error and access logs, although SiteWorx is only available for non-cloud accounts with Nexcess.

At Nexcess, Hindsight is the name of our monitoring system that collects data from servers every 60 seconds to ensure they are responsive. Hindsight is available only for non-cloud accounts.

Learn more about the Apache HTTP Server's .htpasswd file. This article provides the definition and purpose of the .htpasswd file and how it facilitates basic access authentication on the server.

Standing for server name indication, SNI is an TLS protocol extension that allows a server to connect multiple SSL certificates a single IP address.

Brazilian Domain: Learn how to register your Brazilian Domain (.COM.BR) with OpenSRS. Understand the domain registration process and country requirements.

A WHOIS record stores pertinent information about a domain name, its registrant, and its registrar.

Traceroute is a TCP/IP utility that allows you to trace a network connection from one location to another in order to diagnose network connection issues. Follow the instructions for your OS.

Learn how to install and launch the My Traceroute (MTR) tool with a brief introduction to MTR results. Reading the MTR results is covered more extensively in the How to interpret MTR results article.

The most significant benefit of dedicated IP addresses involves not sharing an IP address with potential email spammers, who can be blacklisted by mail servers. Nexcess offers dedicated IP addresses.

How to view your bandwidth usage with either the Nexcess Client Portal or SiteWorx, and the advantages and disadvantages of each method.