Nexcess Knowledge Base

Learn how to view website error and access logs using SiteWorx. There are two methods of viewing error and access logs, although SiteWorx is only available for non-cloud accounts with Nexcess.

At Nexcess, Hindsight is the name of our monitoring system that collects data from servers every 60 seconds to ensure they are responsive. Hindsight is available only for non-cloud accounts.

Learn common .htaccess rewrite commands and improve your site's functionality with our easy-to-follow guide.

Learn how to optimize JPEGs, PNGs, and GIFs from the CLI using jpegoptim, OptiPNG, and Gifsicle — all Nexcess servers have the jpegoptim, OptiPNG, and Gifsicle utilities installed.

Learn more about the Apache .htpasswd file. This article provides the definition and purpose of the .htpasswd file and how it facilitates basic access authentication on the server.

Learn how to set the maximum execution time using your PHP script's execution time limit — overriding the php.ini timeout set with the max_execution_time variable.

Standing for server name indication, SNI is an TLS protocol extension that allows a server to connect multiple SSL certificates a single IP address.

Learn how to use TraceRoute to troubleshoot network connection issues. Follow our step-by-step instructions for Windows and Mac OSX.

Understand what WHOIS is and why it's important in web hosting. Learn how to perform a WHOIS search.

Learn how to install and launch the My Traceroute (MTR) tool with a brief introduction to MTR results. Reading the MTR results is covered more extensively in the How to interpret MTR results article.