Website Management

At Nexcess, Hindsight is the name of our monitoring system that collects data from servers every 60 seconds to ensure they are responsive. Hindsight is available only for non-cloud accounts.

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to update cron variables such as SHELL, PATH, and MAILTO.

Learn how Nexcess clients on physical (non-cloud) servers can enable and disable .htaccess files using SiteWorx.

A temporary IP address is usually referred to as a dynamic IP address, which is available for a specific amount of time for an Internet session.

We block and restrict bots that tend to create performance issues for clients’ websites, although you may ask our support team to grant access to restricted bots as necessary.

Learn how to view website error and access logs using SiteWorx. There are two methods of viewing error and access logs, although SiteWorx is only available for non-cloud accounts with Nexcess.

Learn how to install and launch the My Traceroute (MTR) tool with a brief introduction to MTR results. Reading the MTR results is covered more extensively in the How to interpret MTR results article.

Standing for server name indication, SNI is an TLS protocol extension that allows a server to connect multiple SSL certificates a single IP address.

Understand what WHOIS is and why it’s important in web hosting. Learn how to perform a WHOIS search.

Learn how to use TraceRoute to troubleshoot network connection issues. Follow our step-by-step instructions for Windows and Mac OSX.