
Nexcess Knowledge Base
November 01, 2021
By Nexcess
General hosting support documentation

Documentation of Nexcess hosting support, what to expect, and included services. Learn why Nexcess leads the industry with 24/7 expert support.
Posted in:
- Hosting,
- Getting Started,
- Websites,
- Performance,
- PCI DSS,
- Content Delivery Networks (CDNs),
- Magento 2,
- Enterprise Hosting,
- Control Panel Tools,
- Applications,
- Client Portal,
- CDN,
- Dev Sites,
- Nexcess Email Services,
- ExpressionEngine,
- Backups,
- Website Management,
- PWA,
- File Management,
- FTP,
- IP Management,
- Getting Started,
- Email ,
- Domain Management,
- Other Applications,
- Databases,
- Miscellaneous ,
- Magento 1,
- Other Best Practices,
- Web design,
- Nexcess,
- Ecommerce,
- Business,
- WooCommerce,
- WordPress,
- Craft CMS,
- StoreBuilder,
- Security,
- Membership sites
Tags:
Support,Hosting,WordPress,WooCommerce,Magento,eCommerce hosting,scalable hosting,Web Hosting,nexcess web hosting plans,Managed Hosting,WordPress hosting,Good hosting,Magento hosting,managed magento hosting ,nexcess website hosting,nexcess cloud hosting plans,nexcess web hosting admin panel,nexcess web hosting,nexcess website hosting,Heroic Support,Scope of Support
September 21, 2021
How to Identify Bad Bots

As a site administrator, there is something you need to be aware of: bots. Bots account for more than half of all web traffic. This article will help you better understand bots.
April 24, 2020
PCI for Magento 1
January 29, 2020
Real Time IP Blacklist

Nexcess uses a system based on Real Time IP Blacklisting to keep your website and data safe. The two main approaches discussed in this article are greylisting and advanced threat detection.
Posted in:
November 20, 2019
By Nexcess
Locating your FTPS credentials for Nexcess Cloud

Credentials for FTPS access are available and are found within each service plan’s dashboard. This article will walk you through the steps to find your FTPS login information.
Posted in:
November 20, 2019
By Nexcess
Locating your SSH/SFTP Credentials for your Nexcess Cloud Account
September 11, 2019
By Jason Dobry
How to Change SSH Passwords From the CLI
September 11, 2019
By Jason Dobry
How to create SSH keys in Windows with PuTTY
September 11, 2019
By Jason Dobry
How to view shared secure data in your Client Portal

How to view securely view sensitive data sent by our support team.
September 11, 2019
By Jason Dobry
How to activate two-factor authentication in SiteWorx

How Nexcess clients on physical (non-cloud) servers can activate two-factor authentication for their SiteWorx account.
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- .htaccess
- Affiliates
- Applications
- Backups
- Billing
- Business
- CDN
- CDN SSL
- Client Portal
- Content Delivery Networks (CDNs)
- Control Panel Tools
- Craft CMS
- Cron Jobs
- Databases
- Dev Sites
- Domain Management
- Drupal
- Ecommerce
- Enterprise Hosting
- ExpressionEngine
- FTP
- File Management
- Getting Started
- Hosting
- IP Management
- Magento
- Magento 1
- Magento 2
- Membership sites
- Miscellaneous
- Nexcess
- Nexcess Email Services
- NodeWorx
- Other Applications
- Other Best Practices
- PCI DSS
- PWA
- Performance
- Reports and Monitoring
- SSH
- SSL
- Scripts
- Security
- SiteWorx
- StoreBuilder
- Third Party Clients
- WPQuickStart
- Web design
- Web development
- Website Management
- Websites
- WooCommerce
- WordPress