Nexcess Knowledge Base

Regarding hosting plans for your Nexcess Cloud account, credentials for Secure Shell (SSH) and SSH FTP (SFTP) access via command line are generated and viewed within each service plan’s dashboard.

Credentials for FTPS access are available and are found within each service plan’s dashboard. This article will walk you through the steps to find your FTPS login information.

Read this article to learn how to change SSH passwords for your server from the CLI, provided you have SSH access.

Learn how to create SSH keys in Windows with PuTTY. SSH keys are a means of authenticating a user to an SSH server without using a password.

How to view securely view sensitive data sent by our support team.

How Nexcess clients on physical (non-cloud) servers can activate two-factor authentication for their SiteWorx account.

Payment Card Industry Data Security Standards (PCI DSS) compliance refers to the minimum set of security standards all merchants must meet in order to allow their customers to make credit card purchases.

How Nexcess clients on a physical (non-cloud) servers can reset SSH passwords and add SSH keys.

How Nexcess clients on physical (non-cloud) servers can enable SSH access from their SiteWorx interface.

SSH keys offer a means for site administrators to allow multiple individuals to share one user and all associated permissions while remaining PCI-compliant.