Nexcess Knowledge Base

How to view securely view sensitive data sent by our support team.

How Nexcess clients on physical (non-cloud) servers can activate two-factor authentication for their SiteWorx account.

Payment Card Industry Data Security Standards (PCI DSS) compliance refers to the minimum set of security standards all merchants must meet in order to allow their customers to make credit card purchases.

How Nexcess clients on physical (non-cloud) servers can enable SSH access from their SiteWorx interface.

ModSecurity (ModSec) is a Web Application Firewall (WAF) that detects and blocks unwanted intrusions into your site. At Nexcess, we deploy ModSecurity on servers as part of PCI DSS compliance.

How Nexcess clients can use FTP and SSH to restrict access to web pages to one or more users.

Nexcess customers on non-cloud infrastructure can learn how to buy wildcard SSL certificate in this article. Nexcess Cloud customers can see our reference to another related article.

How Nexcess clients on a physical (non-cloud) servers can reset SSH passwords and add SSH keys.

If your site was recently compromised and the cause has yet to be identified, start with evaluating the list of possible root causes in this article before proceeding to the study of more exotic exploits.

Attackers use specialized software designed to crack passwords by making millions of guesses per second. A secure password is your best protection, and often the most overlooked.