Nexcess Knowledge Base

We block and restrict bots that tend to create performance issues for clients’ websites, although you may ask our support team to grant access to restricted bots as necessary.

Why you may ignore the SSL warning within SiteWorx when using a dedicated server.

A site-to-site VPN is an IPsec-based encrypted tunnel that links your Nexcess-hosted environment with a remote site (must have a static IP address), creating a secure pathway between locations.

How to block IPs specific to various countries from accessing your site.

SSL certificates are digital certificates that authenticate your website’s identity and allow for secure transmission of sensitive information.

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to install SSL certificates and set up an SSL chain certificate — regarding intermediate and root certificate authorities.

How to cancel an existing SSL certificate attached to a Nexcess service from within your Nexcess Client Portal.

Standing for server name indication, SNI is an TLS protocol extension that allows a server to connect multiple SSL certificates a single IP address.

Extended Validation (EV) multi-domain SSL certificates — or Subject Alternative Name (SAN) certificates —allow a domain owner to assign multiple domains and sub-domains to a single SSL certificate.

A self-signed SSL certificate does not use the chain of trust used by other SSL certificates and is often used to perform internal testing without the effort of acquiring a standard SSL certificate.