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Nexcess Knowledge Base

November 20, 2019

Locating your FTPS credentials for Nexcess Cloud

Credentials for FTPS access are available and are found within each service plan’s dashboard. This article will walk you through the steps to find your FTPS login information.
November 06, 2019

How to add or edit team members in your Client Portal

Learn how Nexcess clients can add, edit, and delete members to their account through the Nexcess Client Portal.
November 05, 2019

How to use the Cache Enabler Plugin on your Site

Cache Enabler is an easy-to-use page caching plugin which will help improve the loading time of your site by creating static HTML files of pages and posts. You can manage cache expiry time values.
October 28, 2019

Restoring a Site from a Backup in Managed WordPress and WooCommerce Portal

You’ve learned about how to create a backup and your Managed WordPress/Managed WooCommerce Portal automatically backs up your site. If anything goes wrong, you will be able to restore it easily.
October 28, 2019

Importing your web store into WooCommerce

Both Shopify and BigCommerce have export options that allow you to export products, orders, and customers to CSV files. You can then use these CSV files to rebuild your store in WooCommerce.
October 28, 2019

Adding a Site in Your Managed WordPress or WooCommerce Portal

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.
October 16, 2019

How to Access Your Nexcess Cloud Control Panel

The Nexcess Cloud control panel allows you to manage MySQL database, schedule CRON jobs, create backups, and perform other useful tasks.
September 13, 2019

How to find HTTP authentication credentials for Nexcess Cloud dev sites

Learn how to find, view, and reset HTTP authentication credentials for Nexcess Cloud development sites from your Nexcess Client Portal.
September 11, 2019

How to Change SSH Passwords From the CLI

Changing SSH Passwords
Read this article to learn how to change SSH passwords for your server from the CLI, provided you have SSH access.
September 11, 2019

How to clear your browser cache

Learn how to clear your browser cache as a possible way to resolve issues with its normal operation.
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