Nexcess Knowledge Base

Learn how to use the page caching features and settings. For example, the cache can be auto-cleared if any post type is published, updated, or trashed — or if a plugin is activated or deactivated.

Keep track of how much space is left on your plan. Finding out how much disk storage a site or all sites on a plan is taking can now all be viewed in the Nexcess Client Portal.

This announcement takes a deep-dive into the Nexcess Managed Applications MU plugin.

Nexcess customers have the ability to upgrade from our freely available webmail options to the Premium Business Email solution offered by our sister company, Liquid Web.

Learn how to configure the Nexcess CDN with WordPress and WP Fastest Cache plugin.

Scalable WordPress hosting is a feature that Nexcess offers with its Managed WordPress/WooCommerce plans by providing cloud auto scaling, which will automatically add extra PHP workers when needed.

If you need to change your billing terms on one or more plans, you can do so in the Nexcess Client Portal. You can change monthly billing to annual billing and vice versa.

This help article covers how to migrate your WordPress.com site over to your hosting plan with Nexcess. Follow the steps in this article to get your site migrated over to Nexcess.

Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.

The new URL for the Nexcess Client Portal is my.nexcess.net. With this new URL, there are design enhancements, mobile experience improvements, and better integration with the support ticket system.