Nexcess Knowledge Base

Credentials for FTPS access are available and are found within each service plan’s dashboard. This article will walk you through the steps to find your FTPS login information.

Learn how Nexcess clients can add, edit, and delete members to their account through the Nexcess Client Portal.

Cache Enabler is an easy-to-use page caching plugin which will help improve the loading time of your site by creating static HTML files of pages and posts. You can manage cache expiry time values.

You’ve learned about how to create a backup and your Managed WordPress/Managed WooCommerce Portal automatically backs up your site. If anything goes wrong, you will be able to restore it easily.

Both Shopify and BigCommerce have export options that allow you to export products, orders, and customers to CSV files. You can then use these CSV files to rebuild your store in WooCommerce.

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.

The Nexcess Cloud control panel allows you to manage MySQL database, schedule CRON jobs, create backups, and perform other useful tasks.

Learn how to find, view, and reset HTTP authentication credentials for Nexcess Cloud development sites from your Nexcess Client Portal.

Read this article to learn how to change SSH passwords for your server from the CLI, provided you have SSH access.

Learn how to clear your browser cache as a possible way to resolve issues with its normal operation.