Nexcess Knowledge Base

Whether you’re an experienced Nexcess client or a newer client just starting their journey with us, you need to know how to delete a website and its data securely.

This article will explain how to add a new web hosting plan to your Nexcess account and discuss our affordable web hosting plans that often include seasonal promotions and discounts.

When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.

When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within your Nexcess website hosting plans.

Update PHP versions from the Nexcess Client Portal to leverage major performance and security improvements for your website. Learn everything you need to know.

You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.

You need a way to check the status of your running MariaDB and MySQL queries, and so we will cover how to monitor them directly from your Nexcess Client Portal.

Learn more about third-party companies who specialize in helping site owners remove malware and deal with any after-effects caused by the site being compromised.

Keeping your WordPress site secured is possible by keeping WordPress core updated, the site plugins updated, and the themes installed updated on your site.

Do you have a serious malware infection within your site and need guidance on how proceed? At Nexcess we're ready to help guide you through the process.