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Nexcess Knowledge Base

November 10, 2022

How to add a new web hosting plan to your Nexcess account

How to add a new web hosting plan to your Nexcess account
This article will explain how to add a new web hosting plan to your Nexcess account and discuss our affordable web hosting plans that often include seasonal promotions and discounts.
November 09, 2022

Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans

Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans
When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.
November 09, 2022

Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans

Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans
When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within your Nexcess website hosting plans.
November 08, 2022

How to update PHP versions in the Nexcess Cloud

How to update PHP versions in the Nexcess Cloud
Update PHP versions from the Nexcess Client Portal to leverage major performance and security improvements for your website. Learn everything you need to know.
November 03, 2022

How to undo cancellation requests for Nexcess web hosting plans

How to undo cancellation requests for Nexcess web hosting plans
You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.
November 02, 2022

How to monitor running MariaDB and MySQL queries

How to monitor running MariaDB and MySQL queries
You need a way to check the status of your running MariaDB and MySQL queries, and so we will cover how to monitor them directly from your Nexcess Client Portal.
October 28, 2022

Third-party malware removal services

Third-party malware removal services
Learn more about third-party companies who specialize in helping site owners remove malware and deal with any after-effects caused by the site being compromised.
October 28, 2022

How to secure your WordPress site

How to secure your WordPress site
Keeping your WordPress site secured is possible by keeping WordPress core updated, the site plugins updated, and the themes installed updated on your site.
October 28, 2022

How to secure your compromised site

How to secure your compromised site
Do you have a serious malware infection within your site and need guidance on how proceed? At Nexcess we're ready to help guide you through the process.
October 27, 2022

How to view your Nexcess account billing invoices

How to view your Nexcess account billing invoices
Billing invoices with Nexcess web hosting are easily found, viewed, managed, downloaded, printed, and paid from your Nexcess Client Portal — learn how!
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