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Nexcess Knowledge Base
November 11, 2022
By Amy Myers
How to delete a website and data from a Nexcess plan
![How to delete a website and data from a Nexcess plan](https://cdn.sanity.io/images/v6oximkk/production/f6a578403befd3d2fc8c9a5e1a4c8c725e8ef477-1600x900.png?w=1600&h=900&auto=format)
Whether you’re an experienced Nexcess client or a newer client just starting their journey with us, you need to know how to delete a website and its data securely.
November 10, 2022
How to add a new web hosting plan to your Nexcess account
![How to add a new web hosting plan to your Nexcess account](https://cdn.sanity.io/images/v6oximkk/production/809eff65f839720f070a861600e32e7b84b0989f-1600x900.png?w=1600&h=900&auto=format)
This article will explain how to add a new web hosting plan to your Nexcess account and discuss our affordable web hosting plans that often include seasonal promotions and discounts.
November 09, 2022
Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans
![Downgrading plan ≥L to ≤M with migration within your Nexcess website hosting plans](https://cdn.sanity.io/images/v6oximkk/production/255d61f7c506fa9e5e643daa1b861f81787b8af4-1600x900.png?w=1600&h=900&auto=format)
When you downgrade from a single-tenant plan to a multi-tenant plan, you must migrate your data to a new server — as is the case of going from ≥L to ≤M within your Nexcess website hosting plans.
November 09, 2022
Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans
![Upgrading plan ≤M to ≥L with migration within your Nexcess website hosting plans](https://cdn.sanity.io/images/v6oximkk/production/74b0c585d9c11cadac4323231eb71ae15cb88811-1600x900.png?w=1600&h=900&auto=format)
When you upgrade from a multi-tenant plan to a single-tenant plan, you must migrate your data to a new server — as is the case of going from ≤M to ≥L within your Nexcess website hosting plans.
November 08, 2022
By Kiki Sheldon
How to update PHP versions in the Nexcess Cloud
![How to update PHP versions in the Nexcess Cloud](https://cdn.sanity.io/images/v6oximkk/production/191b443f536328115c7898fc2931ec68ca701c66-1600x900.png?w=1600&h=900&auto=format)
Update PHP versions from the Nexcess Client Portal to leverage major performance and security improvements for your website. Learn everything you need to know.
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November 03, 2022
How to undo cancellation requests for Nexcess web hosting plans
![How to undo cancellation requests for Nexcess web hosting plans](https://cdn.sanity.io/images/v6oximkk/production/8738726d589009f13dbdcb3a988a7b667abf31e3-1600x900.png?w=1600&h=900&auto=format)
You can undo pending cancellation requests for Nexcess web hosting plans and restore service in the Nexcess Client Portal or with help from the Nexcess Support Team.
November 02, 2022
How to monitor running MariaDB and MySQL queries
![How to monitor running MariaDB and MySQL queries](https://cdn.sanity.io/images/v6oximkk/production/cc6157b026fdcf7c87818a94b4eded79e65f7c65-1600x900.png?w=1600&h=900&auto=format)
You need a way to check the status of your running MariaDB and MySQL queries, and so we will cover how to monitor them directly from your Nexcess Client Portal.
October 28, 2022
By Nexcess
Third-party malware removal services
![Third-party malware removal services](https://cdn.sanity.io/images/v6oximkk/production/951672e87858a3578d55b163b198c17daf0e17f1-1600x900.png?w=1600&h=900&auto=format)
Learn more about third-party companies who specialize in helping site owners remove malware and deal with any after-effects caused by the site being compromised.
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October 28, 2022
By Nexcess
How to secure your WordPress site
![How to secure your WordPress site](https://cdn.sanity.io/images/v6oximkk/production/4b394a7c6d03a09cf4ac32df3ac65e8e6d140cd6-1600x900.png?w=1600&h=900&auto=format)
Keeping your WordPress site secured is possible by keeping WordPress core updated, the site plugins updated, and the themes installed updated on your site.
October 28, 2022
By Nexcess
How to secure your compromised site
![How to secure your compromised site](https://cdn.sanity.io/images/v6oximkk/production/b496bbf8967f4b139582ba23707bcea2241055da-1600x900.png?w=1600&h=900&auto=format)
Do you have a serious malware infection within your site and need guidance on how proceed? At Nexcess we're ready to help guide you through the process.
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