Nexcess Knowledge Base

Magento 2 upgrades via software updates are provided regularly to increase performance, resolve issues, add new features, and improve the shop experience. It's best to keep the platform updated.

You must learn Magento 2 better in order to investigate the root causes of the "Invalid form key. Please refresh the page." error. Then, you can fix the error using these solutions and best practices.

The “not a valid JSON response” WordPress error may result from incorrect website address settings, SSL setup issues, redirect conflicts, or broken Permalinks. Let's review the necessary fixes.

Scripts running on your website hosted with Nexcess may require more resources, so you may want to edit PHP files or adjust PHP settings in other ways — or enlist our team to change the php.ini file.

Gain knowledge on how to clean up websites infected with malware. Plus, learn how the Nexcess migration team helps as you switch hosting providers — if even your website has existing malware issues.

The "ERR_TOO_MANY_REDIRECTS" error (caused by a WordPress redirect loop) is one of the most common error messages faced by WordPress users. Let's review how to fix this error condition.

Are you looking to better manage your Magento 2 ecommerce platform? Our Magento 2 FAQ is right here for you with the answers to the most frequently asked questions.

Let’s look at what FTP is, how Nexcess supports the process, then how to install and use FileZilla to transfer files. By reading this article, you will know how to FTP using FileZilla with Nexcess.

For when you prefer to use a custom password instead of a system-generated one, let's review the change email password steps — for email hosting related to WordPress or WooCommerce plans at Nexcess.

One of the most frequent Magento issues is the "error processing your request" condition. This article will delve into what this Magento issue means, what causes it, and how to fix it.