Nexcess Knowledge Base

Learn how to optimize JPEGs, PNGs, and GIFs from the CLI using jpegoptim, OptiPNG, and Gifsicle — all Nexcess servers have the jpegoptim, OptiPNG, and Gifsicle utilities installed.

How to use our website to purchase a non-cloud, shared hosting plan for Magento or WordPress.

What are the differences between managed and unmanaged Nexcess web hosting service plans? The differences relate to the services included, such as maintenance, security, and troubleshooting.

Learn how to report abuse to Nexcess. We define "abuse" as anything that violates our Acceptable Use Policy. Nexcess clients and third parties should report all abuse to the Nexcess Abuse Team.

The PHP FastCGI Process Manager (PHP-FPM) limit, often referred to as max_children, refers to the setting for the maximum number of concurrent PHP-FPM processes allowed to run on a web server.