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Nexcess Knowledge Base

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Category : control-panel-tools
January 28, 2021

How to Edit Your Existing Billing Information and Payment Method

Learn how to edit your existing billing Information and payment method in the Nexcess Client Portal.
January 12, 2021

Portal Updates - January 2021

The new URL for the Nexcess Client Portal is my.nexcess.net. With this new URL, there are design enhancements, mobile experience improvements, and better integration with the support ticket system.
July 22, 2020

Value Added Tax (VAT) Information & FAQ

If you reside in a country that charges a value-added tax on services provided, Nexcess will require a VAT Number that states that you are tax exempt.
June 29, 2020

How to Enable Let’s Encrypt

Learn how to enable Let's Encrypt, a type of self-generated SSL certificate available for Nexcess Managed WordPress and Managed WooCommerce clients.
June 09, 2020

How to Subscribe to Notifications in Siteworx

Nexcess clients on physical web servers (non-cloud) can subscribe to receive email notifications on bandwidth limits, disk usage limits, and SSL certificate expiration dates for their hosting plans.
November 06, 2019

How to add or edit team members in your Client Portal

Learn how Nexcess clients can add, edit, and delete members to their account through the Nexcess Client Portal.
November 05, 2019

How to use the Cache Enabler Plugin on your Site

Cache Enabler is an easy-to-use page caching plugin which will help improve the loading time of your site by creating static HTML files of pages and posts. You can manage cache expiry time values.
October 29, 2019

Getting started with managed WordPress and WooCommerce hosting

Managed WordPress and Managed WooCommerce Hosting puts your WordPress and WooCommerce site management at your fingertips and provides you with tools and resources to keep your sites running at optimal levels.
October 28, 2019

Adding a Site in Your Managed WordPress or WooCommerce Portal

Adding a site in your Managed WordPress Portal or Managed WooCommerce Portal is an easy process that just takes a few steps using the Nexcess Client Portal that are documented in this article.
October 28, 2019

Restoring a Site from a Backup in Managed WordPress and WooCommerce Portal

You’ve learned about how to create a backup and your Managed WordPress/Managed WooCommerce Portal automatically backs up your site. If anything goes wrong, you will be able to restore it easily.
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