Nexcess Knowledge Base

Learn how to reset the Magento 2 admin password through both the web interface and the command line interface (CLI).

Concurrent users is a measurement of how many simultaneous requests your website can handle at any one single time.

How Nexcess clients can use FTP and SSH to restrict access to web pages to one or more users.

Learn the basics of interpreting results provided by the My Traceroute (MTR) tool and how to avoid some of the common pitfalls during analysis.

Enable Varnish for Magento 2 on the Nexcess Cloud infrastructure. Learn how Nexcess Cloud clients can enable Varnish, a web application accelerator for static images.

How Nexcess clients on physical (non-cloud) servers can use SiteWorx to download backup files, even if originally created without SiteWorx.

Cross-origin request blocked (CORS) errors have many possible causes. This article applies to the “Cross-Origin Request Blocked error” that is sometimes the result of a Magento multi-store making use of a CDN.

How Nexcess clients on physical (non-cloud) servers can change PHP versions as needed.

How to flush the Magento 1.x and Magento 2 cache with either the Magento admin interface or SSH.

Learn how to give someone temporary access to your Magento 2 store.