Nexcess Knowledge Base

Using your SSH access, learn how to use the "flush_all" command with the command line interface (CLI) to flush your cache for UNIX-socket-based Memcached and TCP-socket-based Memcached.

Learn how colocating clients request and revoke access cards for regular access and one-time visitor badges for entry into the Southfield, Michigan facilities (MEL/TMR) — the Nexcess data centers.

Learn how to export and import MySQL tables via CLI/SSH. Nexcess clients on physical (non-cloud) servers must enable SSH access if not using a Nexcess Cloud account.

Learn how to improve Magento 1 maintenance mode by modifying the index.php file to allow access to a range of IP addresses. Add code to your index.php file to allow you to work on your site.

You can configure Magento to generate system logs and exception logs upon any error. This is most useful as a way to investigate issues during development, but less practical for live stores.

How to configure Magento 2 to use Elasticsearch, a versatile search engine for large and varied data sets.

GeoIP locates a device's geographic location by identifying its IP address. Although GeoIP methods are not as accurate as GPS and mobile technology, they are often used for geo-targeted advertising.

Learn how to show running MySQL queries from the CLI using SSH. Nexcess clients on physical (non-cloud) servers must first enable SSH access in SiteWorx; Nexcess Cloud accounts have SSH enabled.

Learn how to write redirect rules — Permanent (301) or Temporary (302) — for Magento 2 websites. Much of the procedure and user interface will be familiar to Magento 1 users.

The Digital Millennium Copyright Act Policy (“DMCA”) was enacted by the United States in 1998 to protect intellectual property rights on the Internet with regard to digital media.