Nexcess Knowledge Base

What are the differences between managed and unmanaged Nexcess web hosting service plans? The differences relate to the services included, such as maintenance, security, and troubleshooting.

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.

How to change or retrieve your Nexcess Client Portal password.

Learn how to use the Nexcess Client Portal to install your previously purchased SSL certificate so that it applies to your Nexcess Cloud service.

Learn how to use your Nexcess Client Portal to import your previously purchased SSL certificates.

Learn how to use the Nexcess Secure Password Generator to create a secure password or evaluate one. It is critical that you use a complex, secure password to harden your Nexcess hosting account.

How to view your bandwidth usage with either the Nexcess Client Portal or SiteWorx, and the advantages and disadvantages of each method.

Elasticsearch is a fast and scalable search engine for large amounts of structured and unstructured data in your Magento store. Learn how to enable Elasticsearch for your Nexcess Cloud account.

Learn how Nexcess clients can switch among their different Nexcess Client Portal accounts when they are assigned to multiple accounts.

Learn how to use Two-Factor Authentication (2FA) in the Nexcess Client Portal to add another layer of security. You can use a two-factor application or a receive a code via SMS for authentication.