Nexcess Knowledge Base

How content delivery network (CDN) services work and definitions for specific terms commonly associated with CDN.

How to use our website to purchase a non-cloud, shared hosting plan for Magento or WordPress.

What are the differences between managed and unmanaged Nexcess web hosting service plans? The differences relate to the services included, such as maintenance, security, and troubleshooting.

Learn how to secure your ExpressionEngine (EE) site — including some of best practices in the area of security for the purpose of hardening your EE site.

ExpressionEngine (EE) is a modular Content Management System (CMS). Nexcess is an official ExpressEngine hosting partner with a platform optimized for this CMS and expert technical support.

The most significant benefit of dedicated IP addresses involves not sharing an IP address with potential email spammers, who can be blacklisted by mail servers. Nexcess offers dedicated IP addresses.

Learn how to report abuse to Nexcess. We define "abuse" as anything that violates our Acceptable Use Policy. Nexcess clients and third parties should report all abuse to the Nexcess Abuse Team.

Learn how Nexcess clients on physical (non-cloud) servers can install ExpressionEngine using SiteWorx. This method requires SSH access. See the Nexcess Knowledge Base for more details regarding SSH.

The PHP FastCGI Process Manager (PHP-FPM) limit, often referred to as max_children, refers to the setting for the maximum number of concurrent PHP-FPM processes allowed to run on a web server.

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.