Nexcess Knowledge Base

Learn how to secure your ExpressionEngine (EE) site — including some of best practices in the area of security for the purpose of hardening your EE site.

Learn how Nexcess clients on physical (non-cloud) servers can install ExpressionEngine using SiteWorx. This method requires SSH access. See the Nexcess Knowledge Base for more details regarding SSH.

Learn how to report abuse to Nexcess. We define "abuse" as anything that violates our Acceptable Use Policy. Nexcess clients and third parties should report all abuse to the Nexcess Abuse Team.

The PHP FastCGI Process Manager (PHP-FPM) limit, often referred to as max_children, refers to the setting for the maximum number of concurrent PHP-FPM processes allowed to run on a web server.

How to install Let's Encrypt, a type of self-generated SSL certificate available for Nexcess non-cloud clients.

How to change or retrieve your Nexcess Client Portal password.

Learn how to use the Nexcess Secure Password Generator to create a secure password or evaluate one. It is critical that you use a complex, secure password to harden your Nexcess hosting account.

Learn how to use your Nexcess Client Portal to import your previously purchased SSL certificates.

How to view your bandwidth usage with either the Nexcess Client Portal or SiteWorx, and the advantages and disadvantages of each method.

Elasticsearch is a fast and scalable search engine for large amounts of structured and unstructured data in your Magento store. Learn how to enable Elasticsearch for your Nexcess Cloud account.