Nexcess Knowledge Base

Learn how to obtain an Extended Validation (EV) standard SSL certificate, the highest level of SSL certification. Nexcess is a certificate reseller of GeoTrust True BusinessID with EV certificates.

Learn how to purchase standard SSL certificates through the Nexcess website, though this is not the preferred method for existing Nexcess clients.

How Nexcess clients on physical (non-cloud) servers can use SiteWorx to create a subdomain.

How Nexcess clients on physical (non-cloud) servers can use their SiteWorx account to point other domains to the domain associated with that account.

Learn how to fix display issues with Internet Mail Access Protocol (IMAP) folders in Microsoft Outlook.

Learn how to install and launch the My Traceroute (MTR) tool with a brief introduction to MTR results. Reading the MTR results is covered more extensively in the How to interpret MTR results article.

Learn how Nexcess clients on physical (non-cloud) servers can use SiteWorx to generate and view a CSR — also known as a Certificate Signing Request (CSR).

Nexcess clients can learn how to generate DNS records and choose between using SiteWorx (physical/non-cloud accounts) and the Nexcess Client Portal (Nexcess Cloud account) when creating them.

With Nexcess website hosting, learn how we help our clients renew their SSL certificates.

Learn how to migrate an email account with IMAP from a former hosting provider to your current hosting provider, such as Nexcess.