Nexcess Logo

How to generate DNS records

Knowledge Base Home

Notice anything different?

We've enhanced the appearance of our portal and we're working on updating screenshots. Things might look different, but the functionality remains the same.
September 09, 2019

How to choose between SiteWorx and your Client Portal when creating DNS records.  

Distinction between SiteWorx and Client Portal

SiteWorx and the Client Portal are not interchangeable. If you are unsure, contact our 24/7 support team.

Shared servers

The DNS records for shared servers should be configured in the SiteWorx DNS record setting.  

Refer to How to configure DNS records in SiteWorx for additional information.

Dedicated and cluster servers

DNS records for dedicated and cluster servers should be configured in the Client Portal.  

For more information, refer to How to configure DNS records in the Client Portal.

For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

Jason Dobry
We use cookies to understand how you interact with our site, to personalize and streamline your experience, and to tailor advertising. By continuing to use our site, you accept our use of cookies and accept our Privacy Policy.