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How to generate DNS records

September 09, 2019

How to choose between SiteWorx and your Client Portal when creating DNS records.  

Distinction between SiteWorx and Client Portal

SiteWorx and the Client Portal are not interchangeable. If you are unsure, contact our 24/7 support team.

Shared servers

The DNS records for shared servers should be configured in the SiteWorx DNS record setting.  

Refer to How to configure DNS records in SiteWorx for additional information.

Dedicated and cluster servers

DNS records for dedicated and cluster servers should be configured in the Client Portal.  

For more information, refer to How to configure DNS records in the Client Portal.


For 24-hour assistance any day of the year, contact our support team by email or through your Client Portal.

Jason Dobry