Nexcess Knowledge Base
How can I prevent my site from being compromised?
If your site was recently compromised and the cause has yet to be identified, start with evaluating the list of possible root causes in this article before proceeding to the study of more exotic exploits.
How to configure Magento 2 cron jobs
Learn how to configure Magento 2 cron jobs to initiate tasks such as reindexing, generating sitemaps, applying price rules, and other critical activities at a specified time or date interval.
How to send secure data to Nexcess support
Learn how to send sensitive data securely to our Nexcess support team from your Nexcess Client Portal.
How to improve Magento maintenance mode
Learn how to improve Magento 1 maintenance mode by modifying the index.php file to allow access to a range of IP addresses. Add code to your index.php file to allow you to work on your site.
How to generate a CSR in Nexcess Cloud
How Nexcess Cloud clients can generate a CSR for use when applying for SSL certificates.
How to configure Magento 2 to use Elasticsearch
How to configure Magento 2 to use Elasticsearch, a versatile search engine for large and varied data sets.
How to flush Memcached
Using your SSH access, learn how to use the "flush_all" command with the command line interface (CLI) to flush your cache for UNIX-socket-based Memcached and TCP-socket-based Memcached.
How to export tables and import MySQL tables via CLI/SSH
Learn how to export and import MySQL tables via CLI/SSH. Nexcess clients on physical (non-cloud) servers must enable SSH access if not using a Nexcess Cloud account.
How to configure the Magento Product Importer (Magmi)
Learn how to configure Magmi in a way that functions with our security policy at Nexcess.
How to write redirect (301) rules for Magento 2
Learn how to write redirect rules — Permanent (301) or Temporary (302) — for Magento 2 websites. Much of the procedure and user interface will be familiar to Magento 1 users.
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